Laundry Service

Director, Social Strategy (Creator/Influencer)

Laundry Service$135K — $160K *
Media
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10 years in creator strategy, partnerships, or digital/social brand strategy
  • Agency experience with national/global brands in tech or QSR
  • Strong foundation in brand strategy with a creative data-driven approach
  • Familiar with content creation and community management preferred
  • Deep understanding of creator ecosystems on major platforms like TikTok and Instagram
  • Strong analytical and problem-solving skills for strategic storytelling
  • Proficient in AI tools for enhancing strategy development.

Responsibilities

  • Collaborate with teams to develop actionable creative briefs from insights
  • Lead long-term creator strategy and campaign planning
  • Contribute to business development through pitch preparation
  • Establish and grow creator strategy practices at the company
  • Identify emerging creators and trends for proactive engagement
  • Share thought leadership on industry innovations and cultural shifts
  • Provide strategic insights on platform updates and industry changes.

Benefits

  • Professional development and mentorship opportunities
  • Generous paid time off and holiday allowances
  • Paid parental leave for family support
  • 401k plan with contribution matching
  • Comprehensive healthcare coverage options
  • Access to ancillary benefits like pet insurance and college savings plans
  • Commuter benefits for travel and commuting support.
Full Job Description
Job Summary:

THE• TEAM is a global marketing and talent management company where cultural expertise meets strategic excellence. Our Creator Marketing team pioneers innovative creator partnerships for some of the world's most recognizable brands. We're seeking a Director, Creator Strategist who understands how to unlock consumer insights, connect them with cultural and industry trends, and develop compelling strategies that drive impact in the creator economy.

If you're someone who instinctively understands why certain creators capture audiences' attention, can predict emerging cultural movements, and can transform these insights into meaningful brand opportunities-this role is for you.

This is a full-time role that is hybrid in office 3x/week from either the LA or Dumbo, Brooklyn office.

Job Overview:
  • Creative Brief Development - Work collaboratively with the insights and analytics team, account and creative teams to distill the key information from consumer, category, culture and company into actionable insights for substantial client projects.
  • Scoped Creator Strategy - Leads high-level, long-term creator strategy and vision, including campaign planning, creator archetype and tier identification.
  • Business Development - Core contributor to new business response development; including preparation and delivery of pitches - particularly around strategic upfront and creative set-up- and the transition of new business wins to teams.
  • Establish and Grow the Discipline at The Team - Develop the practice and approach to creator strategy at The Team. Identify and communicate ways to build and grow the team, the department and its processes and educate and develop talent.
  • Keep the company on the Creator industry forefront - Identify opportunities for learning and sharing with our team, clients and prospects about platforms, innovation, trends, audience, culture (i.e. thought leadership, trend reports, workshops, etc.)
  • Spot emerging creators and trends before they break.
  • Provide strategic POVs on platform updates and industry shifts


What We're Looking For:
  • 5-10 years of experience in creator strategy, creator partnerships, digital strategy, or social-led brand strategy.
  • Agency experience, experience working with national/global brands especially in tech or QSR.
  • A foundation in brand strategy, mixing creative thinking and data-driven decision-making.
  • Experience in content creation, community management, or creator partnerships is a bonus.
  • Understanding of both macro and micro creator dynamics & when to tap different tiers of creators.
  • A passion for internet culture and active engagement with digital communities.
  • Ability to work independently, proactively identify opportunities and drive innovation.
  • Ability to identify and define business problems, issues, and demonstrate an intuitive ability to discern the most important areas of opportunity.
  • Proactive and curious with an ability to identify and mine potential data sources across the organization and industry.
  • Have strong perspectives on a brand's consumer, category, business strategies and culture.
  • Develop creative strategic solutions that address the client's business challenges/ goals.
  • Strong analytical, problem-solving, skills that can ultimately weave findings into a cohesive and compelling story.
  • Impeccable communications, presentation and listening skills.
  • A proven collaborator who is solution-oriented, organized and detail-oriented.
  • Demonstrated ability to be an effective leader in a cross-functional team environment.
  • Self-motivated, with an aptitude to function in a high-demand, performance-driven environment.
  • Deep understanding of creator ecosystems across all major platforms, including TikTok, Instagram, YouTube, and emerging spaces.
  • A strong POV on creator marketing best practices.
  • Proven track record of trend forecasting and cultural analysis that informs strategic recommendations.
  • Ability to transform platform and creator performance data into actionable insights.
  • Has strong perspectives about which brands are winning (and losing) in creator culture.
  • Naturally stays on top of platform updates and feature releases.
  • Has a sixth sense for emerging cultural movements and their impact on creator content.
  • AI fluency- Comfort using AI-powered tools to enhance strategic workstreams-such as research synthesis, insight development, brainstorming, and presentation development. Uses AI responsibly while applying human judgment to shape clear, client-ready strategy.


What We Offer
  • Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.
  • Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones.
  • Parental Leave: We provide paid parental leave to support your family during important life events.
  • Retirement Plan: 401k plan including contribution matching.
  • Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.
  • Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more
  • Commuter Benefits: Access support for travel and commuting needs, where available


Base salary range: $135 - $160k , plus bonus potential if applicable for role.Actual base salary is dependent on several factors including but not limited to; market dynamics, location and region, experience, specialized skills/training (education), level of responsibility, budgetary considerations, tenure at the company (for current employees), etc. The salary range listed is just one component of the total compensation package for employees. Compensation decisions are dependent on circumstances of each role.

About Laundry Service

Laundry Service is a full-service marketing agency specializing in creative, strategy, production, and media. The company was founded in 2014 and is headquartered in Los Angeles, California. Laundry Service has worked with a variety of clients, including Amazon, Nike, and Beats by Dre. The company has been recognized for its work, winning several awards, including a Cannes Lion and a Webby Award. In 2018, Laundry Service was acquired by Wasserman, a global sports and entertainment agency.
Learn more about Laundry Service
Size
200 employees
Industry
Founded
2014

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