Morgan Stanley

Director, Shared Services & Banking Operations

Morgan Stanley$93K — $139K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in banking or financial services operations.
  • Strong relationship building and client service skills.
  • Proven team management and leadership experience.
  • Expertise in operational risk management and continuous improvement.
  • Ability to understand commercial impacts on operational budgets.
  • Must obtain Series 99 license if supervising a covered function.

Responsibilities

  • Develop and manage staff, leading project execution and resource allocation.
  • Define team direction and training plans to enhance output.
  • Contribute to business planning and establish risk management strategies.
  • Build and maintain relationships with business units and external contacts.
  • Oversee Corporate Deposits Operations team handling transaction processing and issue resolution.
  • Drive operational model development and ensure continuous improvement initiatives.
  • Collaborate with multiple stakeholders across the organization for effective service delivery.

Benefits

  • Comprehensive Medical, Dental, and Vision insurance.
  • Health Savings Account and Dependent Day Care Savings Account options.
  • Generous Paid Time Off policy including parental leave.
  • 10 Paid Holidays and 20 annual vacation days.
  • 401(k) retirement plan with company contributions.
  • Short and Long-Term Disability insurance options.
  • Life and other insurance plans and special employee perks.
Full Job Description
We're seeking someone to join our team as a Director in Shared Services & Banking Operations to lead the establishment and ongoing management of a new Corporate Deposits Operations function, overseeing transaction processing, operational controls, risk management, and the scalable delivery of a strategic banking product.

In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships.

This is a Team Manager position at Director P4 level role within Core Services, which is responsible for performing and managing product-agnostic and centralized operational services across several businesses and products.

What you'll do in the role:
- Develop staff, lead projects and control deployment of resources, owning management tools/methods such as work queues, checklists, depth charts and calendars
- Set direction and expectations for your team(s), defining training plans and transfer of expert knowledge to contribute to team output and development
- Contribute to business plan for area, establish risk/contingency plans, raise and address issues with urgency when required
- Build and manage relationships with business unit partners, other Morgan Stanley infrastructure departments, and external contact points in Client or Market organizations
- Manage and support the Corporate Deposits Operations team responsible for transaction monitoring, payment processing, exception management, operational controls, and issue resolution supporting the Corporate Deposits product.
- Drive go-live readiness, operating model development, control execution, and continuous process improvement while partnering across Operations, Technology, Treasury, Financial Crimes Risk, Product Servicing, and Banking stakeholders.

What you'll bring to the role:
- Strong relationship building skills serving as a role model for client service
- Ability to think commercially, understand the impact of initiatives, risks on the operational budget
- Experience in managing teams, enhancing control, continuous improvement and reducing operational risk
- Culture carrier and role model, representing and leading the Firm's core values to influence and motivate those around you
- Experience in banking operations, payment operations, deposit operations, treasury services, cash management, or related financial services operations.
- Ability to lead operating model buildouts, manage operational risk, and deliver effective stakeholder engagement across business, product, technology, compliance, financial crimes, treasury, and client service functions.
- Must obtain Series 99 license if supervising a covered function
- At least 6 years' relevant experience would generally be expected to find the skills required for this role.

Salary range for the position: $93,000.00 - $139,500.00/Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

About Morgan Stanley

Morgan Stanley Investment Management are active managers of capital, working to outperform the market and deliver results for their clients. Morgan Stanley Investment Management's long-tenured professionals apply their experience and expertise across public and private markets, in single-sector, multi-asset and custom solutions.

Morgan Stanley Careers

Joining Morgan Stanley today means becoming part of a global team dedicated to strengthening communities, pioneering innovation, and fostering diversity. As a leading global financial services firm, Morgan Stanley offers unparalleled job opportunities, career growth, and a culture of leadership that together create an exceptional employment experience. Work You’ll Do At Morgan Stanley, you will collaborate with knowledgeable professionals to drive innovation and deliver solutions in financial services. Our team is composed of diverse, talented individuals who bring their unique skills and perspectives to work every day, setting the standard for leadership in the global market. Morgan Stanley is not just a company; it's a place where ambitious, creative, and skilled individuals can build a rewarding career. Here, you can experience the benefits of a vibrant culture dedicated to professional growth and diversity training. Internship Programs Kickstart your career with Morgan Stanley’s internship programs. These positions offer invaluable industry insights and professional experience to students and recent graduates. Interns at Morgan Stanley gain hands-on experience, working alongside seasoned experts in a dynamic, supportive environment. Innovation and Professional Growth We believe in the power of innovation to solve complex problems and encourage our team to think differently and act boldly. Morgan Stanley supports your career development through comprehensive training, development programs, and leadership workshops, ensuring that every employee has the tools they need to succeed. Join Our Team Explore the various job opportunities at Morgan Stanley, from entry-level positions to executive roles. We are hiring individuals who are passionate about finance and eager to contribute to a team that values integrity, excellence, and a forward-thinking mindset. Enhance your skills through our networking events, mentorship opportunities, and ongoing professional development. Stay Connected Keep up to date with the latest from Morgan Stanley Careers by subscribing to our job alert emails. Tailor your preferences to receive updates about new postings, career tips, and exclusive insights from our team leaders. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Morgan Stanley Jobs portal. Prepare your resume, refine your interview techniques, and join a company that values innovation and leadership. At Morgan Stanley, we’re not just building careers—we’re developing leaders. Discover how far your talents can take you by joining our team today.
Learn more about Morgan Stanley
Size
77,000 employees
Market Cap
$144.1 billion
Industry
Net Income
$10.9 billion
Founded
1935
5 Year Trend
+10%
Revenue
$52 billion
NASDAQ

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