Alameda Health System

Director, Service Line Administration

Alameda Health System$135K — $160K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Business Administration, Nursing, Healthcare Administration, Public Health, or related fields.
  • Valid RN license in California.
  • Minimum of 7 years progressive healthcare experience.
  • Experience in clinical and non-clinical service line management.
  • Demonstrated ability to develop and implement KPIs.

Responsibilities

  • Accountable for executing short and long-term goals collaboratively with various stakeholders.
  • Develop comprehensive strategic plans and articulate a shared vision.
  • Create plans to enhance operations, quality, market growth, and financial viability of the service line.
  • Coordinate and manage all clinical and non-clinical service line activities.
  • Oversee profit and loss, KPI development, and revenue optimization.
  • Represent the service line on cross-functional committees and community organizations.
  • Supervise staff, provide performance feedback, train employees, and monitor workflow.

Benefits

  • Comprehensive health insurance options.
  • Retirement plan with employer match.
  • Generous paid time off policy.
  • Ongoing professional development opportunities.
  • Supportive work environment focused on quality and collaboration.
Full Job Description
Responsible for all aspects of clinical and business operations of the designated service line including business development, personnel management, fiscal management, strategic planning, physician recruitment plan, developing Key Performance Indicators (KPIs) and service line financial statements, contract management, and long-range planning of business affairs in collaboration with the Vice President of Ambulatory, Associate Chief Medical Officer and other specific department head.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
  • Accountable for the execution of short and long-term goals working collaboratively with AHS administration, physician leadership, nursing, finance, allied professionals, ancillary teams and other program administrators within the designated department to create a cohesive, quality and value- oriented department.
  • Develops comprehensive strategic plans, establish priorities and articulate a shared vision for the assigned services, in concert will appropriate stakeholders.
  • Develops plans to improving the operations, quality, market growth, and financial viability of the service line.
  • Performs other duties as required.
  • Plans, directs, coordinates and manages all clinical and non-clinical service line activities, projects and programs, including all aspects of clinical operations, staffing models, patient registration, patient billing, etc.
  • Provides oversight in the areas of in direct profit and loss, KPI development, revenue generation, and expenditure control to optimize the utilization of resource at greatest value.
  • Represents the service line on cross-functional committees; has external presence in community and professional organizations and societies.
  • Supervises staff and manages employee performance; provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills; monitors workflow.

MINIMUM QUALIFICATIONS:
Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Required Education: Master's degree in Business Administration (MBA), Nursing (MSN), Masters in HealthCare Administration (MHA) or Public Health (MPH) or related fields.

Required Licenses/Certifications: Valid license to practice as a Registered Nurse in the State of California

Required Experience: Seven years of progressive healthcare experience.

About Alameda Health System

Alameda Health System (AHS) is a public health care provider and medical training institution in Oakland, California. It is a network of hospitals, clinics, and health services that provides medical care to Alameda County residents. AHS is a safety-net provider, meaning it serves a high proportion of low-income and uninsured patients. The system includes four hospitals, four wellness centers, and a skilled nursing facility. AHS also operates residency programs for physicians and other medical professionals.
Learn more about Alameda Health System
Size
4,500 employees
Industry
Net Income
-$12 million
5 Year Trend
-2%
Revenue
$787 million

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