TD Bank

Director / Senior Manager, Quality Engineering - Guidewire & AI (General Insurance Core Platforms)

TD Bank$149K — $183K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in Quality Assurance/Engineering with enterprise testing experience.
  • 5+ years leading Quality Engineering for large transformation initiatives.
  • Proven leadership managing Quality Engineering teams across multiple programs.
  • Deep knowledge of Property & Casualty Insurance processes.
  • Expertise in Guidewire Cloud Platform, especially PolicyCenter/BillingCenter.

Responsibilities

  • Define and execute innovative Quality Engineering strategies for insurance platforms.
  • Establish comprehensive quality standards and governance processes.
  • Lead test automation across UI, API, and integration frameworks.
  • Champion AI integration within the quality lifecycle to enhance testing.
  • Oversee functional, integration, and performance testing across programs.
  • Build and develop a high-performing Quality Engineering practice.
  • Ensure adherence to comprehensive testing coverage for critical insurance functions.

Benefits

  • Support for financial, physical, and mental well-being through Total Rewards package.
  • Career development opportunities with training and mentoring programs.
  • Comprehensive health and well-being benefits including paid time off.
  • Banking benefits and discounts for employees.
  • Diversity and inclusion-focused workplace culture with growth opportunities.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Technology Solutions

Pay Details:
$149,500 - $183,500 CAD

The pay details posted reflect a temporary market premium specific to this role that is reassessed annually.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are seeking an experienced Quality Engineering leader to define and drive the quality strategy for our Property & Casualty Insurance technology portfolio. This role will lead the transformation from traditional QA practices to a modern, automation-first, AI-enabled Quality Engineering model across Guidewire Cloud platforms and associated digital, integration, and data ecosystems.

The successful candidate will be responsible for establishing enterprise quality standards, governance, automation frameworks, test data strategies, and release quality controls across Policy Administration, Billing, Claims, Digital, Data, and Integration platforms. This leader will partner closely with business leaders, architecture teams, product technology leaders, DevOps teams, and delivery partners to ensure continuous improvement in quality, speed, and reliability.

The role requires hands-on technical expertise, strong leadership capabilities, and deep insurance domain knowledge to drive quality outcomes across multiple programs, teams, and vendors.

Key Responsibilities

Quality Engineering Strategy & Governance
  • Define and execute the Quality Engineering (QE) strategy for Property & Casualty Insurance platforms.
  • Establish quality standards, testing methodologies, governance processes, and release readiness criteria.
  • Define quality gates, defect prevention practices, release health indicators, and go/no-go decision frameworks.
  • Develop and communicate quality metrics, dashboards, and executive reporting that provide visibility into product and release health.


Test Automation & Continuous Testing
  • Lead the design, implementation, and evolution of enterprise automation frameworks supporting UI, API, integration, regression, and data testing.
  • Establish continuous testing practices integrated into CI/CD pipelines.
  • Drive adoption of risk-based testing approaches to optimize coverage and accelerate delivery.
  • Promote reusable automation assets and engineering best practices across teams.


AI-Enabled Quality Engineering
  • Champion the adoption of AI and Generative AI capabilities within the testing lifecycle.
  • Implement AI-assisted test generation, requirement-to-test traceability, defect analysis, coverage optimization, and self-healing automation.
  • Evaluate emerging quality engineering technologies and integrate innovative solutions into the QE operating model.


Delivery & Test Management
  • Provide overall test delivery leadership across large-scale transformation programs and initiatives.
  • Oversee functional, integration, end-to-end, API, system, regression, performance, operability, and deployment validation testing.
  • Manage testing dependencies, risks, issues, environments, and stakeholder expectations across multiple workstreams.
  • Ensure timely status reporting, escalation management, and successful execution of release activities.


Engineering Enablement
  • Define enterprise strategies for test data management, service virtualization, and environment management.
  • Establish processes for automation governance, framework maintenance, and engineering excellence.
  • Drive integration of testing capabilities into DevOps and cloud delivery pipelines.


Leadership & Capability Development
  • Build and lead a high-performing Quality Engineering practice, including onshore, offshore, and vendor teams.
  • Develop career paths, certification programs, capability frameworks, and communities of practice.
  • Coach Quality Engineering leaders, automation architects, and test managers.
  • Govern managed testing services and vendor performance to ensure quality, productivity, and value realization.


Insurance Domain Quality Assurance
  • Ensure comprehensive testing coverage for:
    • Policy lifecycle management
    • Billing and payments
    • Rating and pricing engines
    • Underwriting rules
    • Forms and document generation
    • Digital customer experiences
    • Integration ecosystems and data services


Required Qualifications

Experience
  • 10+ years of experience in Quality Assurance and Quality Engineering, including enterprise-scale testing and automation.
  • 5+ years in a senior Quality Engineering leadership role managing large transformation programs.
  • Proven experience leading Quality Engineering teams across multiple programs, business units, and delivery organizations.
  • Demonstrated success managing distributed, hybrid, and offshore delivery models.


Insurance & Guidewire Expertise
  • Deep Property & Casualty Insurance domain expertise.
  • Hands-on experience with Guidewire Cloud Platform, including PolicyCenter and/or BillingCenter.
  • Guidewire ACE Certification in PolicyCenter, BillingCenter, or equivalent Guidewire certifications preferred.
  • Strong understanding of insurance business processes, rating, underwriting, policy administration, billing, and payments.


Technical Skills
  • Expertise in test automation frameworks and tools, including:
    • Playwright
    • Selenium
    • Cypress
    • Cucumber / BDD
    • Karate
    • Postman
    • SOAP UI
    • Rest Assured
  • Strong experience with API, integration, and end-to-end automation.
  • Deep knowledge of test data management and service virtualization solutions.
  • Experience implementing automation within CI/CD pipelines and DevOps practices.


Cloud & DevOps
  • Strong experience with cloud-native delivery and DevOps platforms, including:
    • Jenkins
    • GitHub / GitLab
    • Bitbucket
    • AWS
    • Azure DevOps
  • Experience integrating automated testing into cloud deployment pipelines.


Leadership & Communication
  • Exceptional stakeholder management and executive communication skills.
  • Strong analytical, strategic, and problem-solving capabilities.
  • Ability to influence senior technology and business leaders.
  • Proven ability to scale, mentor, and lead teams of Quality Engineers, Automation Architects, and Test Leads.


Preferred Qualifications

  • Experience leading Guidewire Cloud transformation programs from QE side.
  • Hands-on experience with AI/Generative AI testing solutions and modern quality engineering platforms.
  • Knowledge of enterprise test data management tools such as CA Test Data Manager (CA TDM).
  • Experience implementing service virtualization platforms such as Parasoft or equivalent solutions.
  • Prior experience within large financial services or insurance organizations.
  • Experience establishing enterprise Quality Engineering Centers of Excellence (CoE).


Success Measures
  • Increased automation coverage and reduced manual testing effort.
  • Improved release quality and reduced escaped defects.
  • Faster delivery cycles through continuous testing and DevOps integration.
  • Successful adoption of AI-assisted quality engineering practices.
  • Development of a scalable, high-performing Quality Engineering organization.


Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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