Pennsylvania Medicine

Director Security at the Hospital of the University of Pennsylvania

Pennsylvania Medicine • $108K — $130K *
Philadelphia, PA 19120In-Person
Hospitals & Medical Centers
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Criminal Justice, Public Safety or Business Management; Master's preferred
  • 5+ years in security or law enforcement management, with 3+ years in a healthcare setting or 7 years direct security experience in healthcare
  • Required to have a valid Driver's License
  • Must obtain Healthcare Security & Safety certification
  • CHPA certification required within 1 year of hire

Responsibilities

  • Oversee daily operations to ensure efficiency and compliance with budgets
  • Develop and implement department goals while adhering to accreditation regulations
  • Maintain and prepare detailed reports of security incidents for administration
  • Monitor and maintain the security system, providing technical knowledge for procedures
  • Select, train, orient, and evaluate department staff, supporting their development
  • Manage workplace violence threats and conduct investigations into security incidents
  • Ensure Facility Security Plans are compliant, current, and operationally effective
  • Conduct risk assessments and collaborate with stakeholders to mitigate risks

Benefits

  • Comprehensive compensation and benefits program
  • Prepaid tuition assistance program
  • Focused on employee health and wellness
  • Engagement in mission-driven work that promotes patient health
  • Opportunities for career development and advancement readiness
Full Job Description
Summary:
  • This position is responsible for leading the medical center-wide continuous security effort to provide for the protection of the lives, well-being and property of the patients, students, visitors and employees at The Hospital of the University of Pennsylvania. The areas of responsibility include HUP West, HUP East (Pavilion), PCAM / Smilow, 3600 CCB, HUP Cedar, ISC Building, Rittenhouse and the Parking Garages. Consistent with local, state and federal regulations, the Director develops, implements and monitors security policies, activities and programs in order to provide an environment that deters the presence of criminal activity, provides for a safe patient care and learning environment and provides for expedient assistance and investigation in the event of a security incident or security emergency. The Director is responsible for the direction, planning and implementation of the security technology functions including, but not limited to identification badging, access control modalities, badge readers, camera surveillance, duress alarms, radiologic source protections, infant protection systems, visitor management systems and alarms.
Responsibilities:
  • Oversees daily operations of department to ensure effective operations. Develops and recommends department operating budget and ensures that department operates within budget. Ensures that rounds, schedules and directives are maintained around the clock
  • Develops and contributes to the achievement of established department goals and objectives and adheres to system and department policies, procedures, quality standards and safety standards. Ensures compliance with system/hospital/facility policies and procedures and governmental/accreditation regulations
  • Obtains detailed reports of incidents involving security and keeps administration informed of incidents and developments. Supervises the maintenance and preparation of records, files, and other documents
  • Maintains a protective and preventive security system and monitors security operations. Provides technical knowledge to assist management in the design of department-specific procedures and coordinates the education component of the security program
  • Selects, trains, orients, and assigns department staff. Works with system leadership to develop standards of performance, evaluates performance and conducts performance management planning. Initiates or makes recommendations for personnel actions. Maintains ongoing communication with subordinates to review programs, provides feedback, discusses new developments, and exchanges information. Provide appropriate guidance, direction, mission-based skills training, resources and regular performance feedback to afford all team members the maximum opportunity to be highly successful
  • Employ a serving leadership approach to optimize performance and employee engagement, remove barriers. Provide Leader Development to build the next generation of security leader
    create career paths for security leaders
  • operate with an eye toward continuity and succession
  • Actively manage the threat environment to prevent or minimize the effects of Workplace Violence. Conduct and support investigations into allegations of criminal acts, theft/property loss, assaults, workplace violence, and other activities that disrupt or have the potential to disrupt the delivery of health care and supporting operations. Ultimate focus: create a safe environment for the delivery and receipt of high-quality health care
  • Provide direction to managers in addressing issues related to workplace violence and patient/family aggression that either disrupts or has the potential to disrupt the caregiving environment or which tangibly threatens the safety of Penn Medicine members, staff, physicians, or any person in a Penn Medicine facility. Assist in operational assessments and intervention with situations that pose a threat to the safety of the organization, patients, visitors and staff. Provide crime prevention and education/awareness tailored to varying populations within Penn Medicine to reduce crime, reduce loss, foster a positive culture of security, and improve employee perceptions of safety
  • Ensure Facility Security Plans are current, relevant, comprehensive, compliant and operationally useful
  • Partner with key stakeholders to conduct Risk Assessments and work aggressively to mitigate risks identified in assessment recommendations
  • Participates in multidisciplinary quality and service improvement teams as appropriate. Participates in meetings, serves on committees, and represents the department and hospital/facility in community outreach efforts as appropriate
  • Serves as liaison with other healthcare security leaders and local, state and federal law enforcement leaders as necessary
Credentials:
  • Driver's License (Required)
  • State issued Drivers License
  • Healthcare Security & Safety (Required)
  • CHPA (Certified Healthcare Protection Administrator) IAHSS Must acquire within 1 year of date of hire.
Education or Equivalent Experience:
  • Bachelor of Arts or Science (Required) with Education Specialization: Criminal Justice, Public Safety or Business Management Equivalent Experience: • And 5+ years 5 years of direct security or law enforcement management experience with Federal, State, or local law enforcement, preferably with at least 3+ years in a healthcare/hospital setting or 7 years direct security experience in a healthcare setting.
  • Master of Arts or Science (Preferred) with Education Specialization: Criminal Justice, Public Safety or Business Management Equivalent Experience: • And 3+ years Progressive responsible management experience working with senior executive management team.
We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives. Live Your Life's Work

About Pennsylvania Medicine

The University of Pennsylvania is a private Ivy League research university in Philadelphia. It is the fourth-oldest institution of higher education in the United States and is ranked among the highest-regarded universities by numerous organizations and scholars. While the university dates its founding to 1740, it was created by Benjamin Franklin and leading Philadelphia citizens in 1749 . The University has four undergraduate schools as well as twelve graduate and professional schools. Schools enrolling undergraduates include the College of Arts and Sciences, the School of Engineering and Applied Science, the Wharton School, and the School of Nursing. Among its highly ranked graduate schools are its law school, whose first professor wrote the first draft of the United States Constitution, its medical school, the first in North America, and Wharton, the first collegiate business school. Penn's endowment is US$20.7 billion, putting it amongst the wealthiest academic institutions in the world, and its 2019 research budget was $1.02 billion. Penn was one of nine colonial colleges chartered before the U.S. Declaration of Independence when Benjamin Franklin, the university's founder and first president, advocated for an educational institution that trained leaders in academia, commerce, and public service. The campus, in the University City neighborhood of Philadelphia, is centered around College Hall, and notable landmarks are Houston Hall, the first modern "student union", and Franklin Field, the first double-decker college football stadium. Penn also is the home of the Morris Arboretum, the official arboretum of the Commonwealth of Pennsylvania, which is located 15 miles northwest of the campus, in the Chestnut Hill section of Philadelphia. The university's athletics program, the Quakers, fields varsity teams in 33 sports as a member of the NCAA Division I Ivy League conference.
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* Ladders Estimates

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