Position SummaryThe Director of Secure Credential Design & Delivery is a senior leadership role reporting to the CTO, responsible for end-to-end delivery of secure credential programs across design, engineering, and manufacturing domains. This role provides single-point accountability for cross-functional execution, overseeing Card Design, Software Engineering, QA, and Manufacturing Engineering to deliver complex credential solutions from concept through production deployment. The position requires a leader who can modernize delivery through structured program management, data-driven execution, and AI-enabled acceleration, significantly improving cycle time and delivery predictability.
Scope of Responsibility- Executive leadership of cross-functional delivery teams:
- Secure Credential Design
- Software Engineering
- Quality Assurance
- Manufacturing Engineering
- Ownership of full lifecycle: design 12 development 12 manufacturing 12 deployment 12 support
- Direct reporting to CTO; frequent interaction with executive leadership
- Primary interface to customer PMOs for delivery execution
KEY RESPONSIBILITESEnterprise Program Leadership- Own delivery of secure credential programs from concept through factory production and go-live
- Develop and manage integrated, cross-functional program schedules
- Drive risk management, dependency resolution, and change control
- Lead execution cadence:
- Daily stand-ups
- Sprint / backlog governance
- Executive reviews and status reporting
Cross-Functional Integration- Unify execution across design, software, QA, and manufacturing
- Ensure alignment between:
- Design intent and manufacturability
- Software systems and production workflows
- QA validation and release readiness
- Eliminate silos and resolve cross-team dependencies
AI-Driven Delivery Acceleration- Identify and implement opportunities to leverage AI across the lifecycle, including:
- Design automation and concept generation
- Rapid prototyping and iteration of secure credential layouts
- Code generation / developer productivity tools
- Automated test generation and QA validation acceleration
- Establish AI-enabled workflows that reduce manual effort and improve throughput
- Partner with engineering leadership to embed AI into tooling, pipelines, and processes
Operational Excellence & Delivery Transformation- Implement and scale delivery frameworks (Agile / hybrid) with strong JIRA discipline
- Establish structured backlog management, sprint execution, and reporting standards
- Drive continuous improvement initiatives to reduce cycle time and increase predictability
- Implement KPI dashboards and data-driven execution management
Customer & Executive Engagement- Serve as senior delivery lead interfacing with customer PMOs
- Provide transparent, proactive communication on program status, risks, and mitigation
People Leadership- Lead and develop a high-performing, multidisciplinary team
- Build leadership bench strength across design, engineering, and program management
- Establish clear roles, accountability, and performance expectations
- Foster a culture of accountability, ownership, and continuous improvement
QUALIFICATIONSRequired- BA or BS with 10+ years of experience leading complex, cross-functional programs
- Must be able to successfully pass various background screening requirements including criminal history, education, credit, and drug screen as well as obtain any required program specific credentials and certifications.
- Must be a sole US citizen without Dual citizenship.
- Experience spanning:
- Product / design (physical or secure products)
- Manufacturing / production environments
- Software development lifecycle (Agile or hybrid)
- Proven success leading multidisciplinary teams across design, engineering, QA, and program management
- Strong program management expertise:
- Integrated scheduling
- Risk/dependency management
- Executive communication
- Experience engaging with customer PMOs and external stakeholders
Preferred- Experience in secure documents, identity solutions, or regulated product domains
- Experience implementing JIRA-based delivery frameworks at scale
- Experience leading digital transformation or AI-enabled productivity initiatives
- Agile / program management certifications
Leadership Profile- Executive presence and ability to influence at CTO level
- Systems thinker who connects design, software, and manufacturing into a unified delivery model
- Strong execution bias with focus on measurable outcomes
- Change agent capable of modernizing delivery through process, tooling, and AI
- Data-driven leader focused on transparency and accountability
The US base salary for this full-time position is $134,560.00 - $168,199.00 plus bonus and benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Core Business Hours
80 Hours Bi-Weekly
