Provide leadership and direction through subordinate managers and senior technical leaders for an organization of approximately 20 employees and contractors supporting scientific technology platforms and laboratory technology operations.

Build a high-performing, accountable organization by setting clear goals, defining decision rights, developing leaders, planning succession, managing performance, and strengthening capabilities across laboratory infrastructure, instrumentation support, applications, business analysis, and software development.

Own and continuously improve the Lab Systems operating model, including demand intake, triage, prioritization, governance, resource planning, delivery oversight, service ownership, escalation, metrics, and continuous improvement.

Develop and maintain an integrated multi-year scientific technology roadmap aligned with Research, Development, Quality, Manufacturing, and broader company strategies, including platform maturity, required upgrades, lifecycle milestones, obsolescence, technical debt, and support-model evolution.

Direct the strategy, lifecycle, and service delivery for scientific technology platforms and laboratory systems, including LIMS, ELN, instrument software and integrations, laboratory endpoints, and related applications and services.

Mature the LabVantage platform and support model, establishing sustainable ownership, development, release, support, integration, and vendor-management practices that meet current and future business needs.

Establish an effective instrument technology lifecycle and asset-management program for laboratory computers, connectivity, supporting software, service status, risk, and technology obsolescence. Partner with business functions that retain budget ownership for new and replacement laboratory equipment.

Build a formal Lab Systems demand and portfolio governance process; translate business priorities into sequenced initiatives, capacity and resource plans, investment recommendations, release plans, and measurable outcomes.

Own departmental financial planning and budget execution for Lab Systems technology, services, staffing, contractors, and vendors. Provide transparent forecasts, identify tradeoffs, and maintain accountability for approved investments. Business functions retain capital ownership for laboratory instruments and replacement equipment.

Manage strategic vendors and service providers, including relationship governance, contractual performance, service levels, issue escalation, roadmap alignment, and value realization.

Own laboratory technology risk management, including identification, assessment, treatment planning, escalation, continuity considerations, unsupported technology, and operational resilience. Partner with Information Security on cybersecurity matters and with the designated Validation and Quality organizations on CSA/CSV strategy, inspection readiness, SOP governance, periodic reviews, training compliance, and vendor qualification.

Partner with business and technology stakeholders to evaluate and advance automation, AI, integration, and digital laboratory opportunities when supported by a defined business need, practical value, appropriate governance, and sustainable ownership.

Ensure architecture and solution decisions are supportable, scalable, integrated, and aligned with enterprise standards. Challenge technical recommendations constructively and engage appropriate architecture, infrastructure, security, data, validation, and quality partners.

Define and monitor operational and portfolio performance indicators, service expectations, delivery commitments, risks, and improvement plans; communicate progress, decisions, resource needs, and tradeoffs clearly to senior and executive leadership.

Maintain awareness of relevant scientific technology, laboratory informatics, vendor, regulatory, and industry trends; convert applicable developments into pragmatic recommendations and roadmap decisions.

Create strong partnerships with scientific and operational leaders, ensuring the organization is responsive, prepared, transparent, and focused on measurable business outcomes.