Genesys

Director, Sales, State & Local Government

Genesys$156K — $275K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant sales management experience, preferably in Cloud or SaaS sales.
  • Proven experience in developing and managing a sales team in the public sector.
  • Strong skills in communication and negotiation with key executives and stakeholders.
  • High energy, results-oriented mindset with capacity to thrive in a dynamic environment.
  • Experience in strategic planning for sales growth and customer acquisition.
  • Understanding of CCaaS, Digital, and AI markets, particularly for State & Local Government.
  • Bachelor's degree or equivalent experience.

Responsibilities

  • Develop and implement comprehensive sales strategy for State & Local Government.
  • Lead and coach a sales team, focusing on recruiting, training, and performance enhancement.
  • Engage with account executives to help close deals with key decision-makers.
  • Drive company culture that supports team success and engagement.
  • Create strategies for expanding current customer relationships and acquiring new accounts.
  • Manage complex sales cycles to achieve revenue targets.
  • Participate actively in the region's strategic and tactical planning.

Benefits

  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage.
  • Flexible work schedules and remote work options.
  • Opportunities for development and career growth.
  • Open Time Off policy plus 10 paid holidays.
  • 401(k) matching program.
  • Support for adoption and fertility treatments.
Full Job Description

Do you have a passion to create amazing customer experiences?

Are you a sales leader who thrives on driving growth and developing your team?  As the Director of Sales for the State & Local Government - East team, you will have the opportunity to develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client’s customers.  You will also have the opportunity to drive an outstanding company culture to support your team in their success. 

We look for individuals who have a proven track record of overachieving and who like to WIN!

What do you need to have?

  • Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience.
  • Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders.
  • Ability and desire to participate in strategic and tactical planning for the team and region.
  • Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
  • Increase your pipeline with current customers and prospects.
  • Devise a strategy for New Logo, expansion and migration/evolution customers.
  • 10+ years relevant sales management experience (Cloud or SaaS based software sales preferred).
  • Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
  • Knowledge of the CCaaS, Digital, and AI market for State & Local Government.
  • BS or BA degree or equivalent work-related work experience.
  • Ability to travel up to 50%.

Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.  

$156,800.00 - $275,800.00

Benefits:

  • Medical, Dental, and Vision Insurance. 

  • Telehealth coverage

  • Flexible work schedules and work from home opportunities

  • Development and career growth opportunities

  • Open Time Off in addition to 10 paid holidays

  • 401(k) matching program

  • Adoption Assistance

  • Fertility treatments

Click here to view a summary overview of our Benefits.

About Genesys

Genesys is a cloud-based customer experience and call center solution provider. The company was founded in 1990 and is headquartered in Daly City, California. Genesys provides customer experience solutions that include contact center and workforce optimization software, as well as analytics and artificial intelligence capabilities. The company serves a variety of industries, including banking, healthcare, insurance, and telecommunications. Genesys has more than 10,000 customers in over 100 countries.
Learn more about Genesys
Size
5,000 employees
Industry
Founded
1990

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