5+ years of experience in sales and marketing roles, preferably in a community setting
Strong interpersonal and customer service skills
Understanding of resident rights and regulations
Knowledge of HIPAA privacy and security guidelines
Proficiency in database management and reporting
Responsibilities
Lead sales and marketing initiatives to attract residents
Manage customer relations database for admissions and inquiries
Conduct tours and facilitate the move-in process for new residents
Drive outreach efforts to local medical and professional communities
Ensure rooms are refurbished and common areas are maintained for tours
Collaborate with business and clinical teams for accurate information sharing
Analyze local market trends and competitor occupancy rates
Benefits
Medical / Dental / Vision Insurance
Prescription Drug Coverage
Vacation/Sick/Paid Time Off (PTO) as per state regulations
Paid Life Insurance
Employee Assistance Program (EAP)
Employee Discounts on various services and products
401-K retirement plan
Full Job Description
As sales and marketing director, you're the face of our community spearheading sales, marketing, and networking efforts. You'll provide tours, admissions, visits, assessments, and follow-ups, reporting to our executive director.
You will:
Maintain a customer relations database of phone calls, walk-ins, and inquiries, obtaining personal, clinical, and financial information necessary for admission
Market community with tours and coordinate with families through the move-in process. Evaluate resident necessities and pair them with community benefits that fulfill listed needs
Meet budgeted occupancy goals
Improve budget and revenue goals with outreach to the medical community, events, professional groups, and involvement in the local market
Coordinate with maintenance to refurbish rooms between tenants. Ensure common areas are tour ready
Coordinate with the business office and clinical team to ensure complete and verified info
Analyze occupancy trends within the local market and with competitors
You Currently:
Demonstrates exceptional customer service skills
Know and protect residents' rights
Follow and adhere to HIPPA privacy and security guidelines
Our Benefits:
Medical / Dental / Vision Insurance
Prescription Drug Coverage
Vacation/Sick/Paid Time Off (PTO) - Based on State
