Director, Account Management

BCD Travel

$95K — $125K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of management experience in the business travel industry
  • Proven background as an account manager in a corporate setting
  • Exceptional written, verbal, and presentation abilities
  • Proficiency in business software applications
  • Willingness to travel frequently and extensively

Responsibilities

  • Oversee and guide the account management team
  • Develop strategic relationships with multi-level clients
  • Assist in creating client and department budgets
  • Lead the team in formulating business plans to meet objectives
  • Identify opportunities for expanding client relationships
  • Negotiate client contract terms in line with company policies

Benefits

  • Flexible working hours with remote work options
  • Career growth and skill development opportunities
  • Generous vacation allowance for work-life balance
  • Fair compensation package focusing on overall wellbeing
  • Travel industry discounts and perks
  • Diversity celebrated in an inclusive work environment
Full Job Description
Director, Account Management (Remote)

Full time, United States, Canada

You will be responsible for managing a team of program managers or a major account. You will help achieve the company's goals related to client retention, quality service delivery, client and BCD Travel profitability, preferred vendor maximization, and technology implementation.

As a Director, Account Management, you will
  • Be accountable for oversight and direction of the team, including performance/activity updates with stakeholders
  • Ensure multi-level, strategic client relationships are being established
  • Support the development of client and department budget
  • Lead the Account Management team to develop strategic client business plans to achieve the client and BCD Travel's objectives
  • Explore opportunities to expand client servicing relationships through (regional or global) expansion
  • Negotiate all client contract terms consistent with company approval processes and commercial policy promptly


About you
  • Prior management work experience in the business travel industry
  • Experience as an account manager in a corporate environment
  • Highly effective written, oral, and presentation skills
  • Computer literate in business software applications
  • Ability and willingness to travel on a regular basis, extensively


What we offer you

At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

You'll be offered
  • Flexible working hours and work-from-home or remote opportunities
  • Opportunities to grow your skillset and career
  • Generous vacation days so you can rest and recharge
  • A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
  • Travel industry professional perks and discounts
  • An inclusive work environment where diversity is celebrated


At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of Director, Account Management is between $95,000 and $125,000. The actual pay depends on your skills, qualifications, experience and geographical location.

Ready to join the journey? Apply now!

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