Position Summary:The Director, Risk, provides strategic leadership for and is accountable for the organization's Enterprise Risk Management (ERM) Program through the strategic development, implementation, oversight and continuous advancement of enterprise-wide risk and operational risk management frameworks, processes and programs across the organization.
Reporting to the VP, Risk and Compliance, the Director provides organizational oversight and strategic direction to ensure a consistent, proactive, and integrated approach to identifying, assessing, investigating, mitigating, monitoring, and reporting risk across the organization, while providing strategic risk advice to senior leadership to support organizational decision-making and achievement of corporate objectives.
Primary Accountabilities:Enterprise Risk Management- Responsible for the strategic oversight, implementation, maintenance and continuous improvement of the organization's ERM framework and associated policies and procedures
- Oversee the Enterprise Risk Registry, ensuring enterprise-level risks are properly identified, assessed, and monitored
- Lead enterprise-wide risk assessments and provide strategic recommendations regarding organizational risk priorities and mitigation strategies.
- Analyze data to identify systemic, interconnected, and emerging risks that may have enterprise-wide implications.
- Oversee enterprise risk mitigation plans and report on risk trends, emerging risks and mitigation progress to senior leadership.
- Establish and maintain enterprise risk processes and accountability frameworks across the organization.
- Lead the Emergency Response and Preparedness Plan (ERPP), including business continuity planning and organization-wide exercises and activities.
Risk Management- Responsible for strategic direction, developing, implementing and evaluating the organization's risk management program.
- Lead the development, implementation, maintenance and evaluation of risk program policies and procedures.
- Manage the Risk Manager and provide leadership, advice and guidance.
- Oversee administration of risk system to ensure processes and procedures are followed.
- Oversee risk management program, ensuring risks are reviewed, prioritized, assigned, and investigated and escalated as appropriate.
- Oversee and support complex risk investigations.
- Analyze data to identify trends and mitigate safety and operational risks.
- Responsible to ensure trends are monitored and utilized to identify and mitigate safety, and operational risks.
- Develop, implement and evaluate key performance indicators/metrics for the risk management program.
- Serve as the business lead for the risk management system.
- Provide consultation during program development, organizational change initiatives, and strategic projects.
- Identify opportunities to strengthen risk management processes, systems, and reporting mechanisms and enterprise risk oversight.
Education and Risk Culture- Promote risk awareness and risk-informed decision-making throughout the organization.
- Design and develop education and training for leaders related to ERPP and enterprise risk.
- Foster culture of transparency, accountability, continuous improvement with an emphasis on just culture and psychological safety.
- Benchmark risk management practices against healthcare industry standards and leading practices.
Qualifications & Experience:- Master's degree in Health Administration, Business Administration, Risk Management, Healthcare Quality, or a related field required.
- Canadian Risk Management (CRM) designation considered an asset.
- Regulated healthcare professional in good standing with the applicable regulatory college preferred.
- Minimum 10 years of progressive experience in healthcare enterprise risk management, including leadership of enterprise-wide risk programs, frameworks, and organizational initiatives.
- Demonstrated experience developing, implementing, and evaluating enterprise risk management strategies, governance structures, and mitigation plans within complex healthcare environments.
- Proven ability to lead organizational risk assessments, investigations, root cause analyses, and continuous improvement initiatives.
- Strong understanding of healthcare operations, quality, patient safety, compliance, and regulatory requirements.
- Experience presenting complex risk-related information, recommendations, and trends to senior leaders and executive stakeholders.
- Demonstrated ability to analyze data, identify emerging risks, and translate findings into actionable business insights and recommendations.
- Exceptional written and verbal communication skills, with the ability to influence and engage stakeholders at all levels of the organization.
- Strong presentation, facilitation, critical thinking, and problem-solving skills.
- Sound judgment and decision-making abilities, with a demonstrated ability to manage competing priorities in a complex and fast-paced environment.
- Proficiency with Microsoft Office applications, including Word and Excel, as well as risk management and reporting systems.
- Demonstrated ability to build collaborative relationships across departments and lead through influence.
- Project management experience considered an asset.
- Commitment to continuous learning, adaptability, and professional development in a dynamic healthcare environment.
- Valid driver's license and the ability to travel is a requirement.
AI and compensation details: We use AI to take notes during our interview. All applications and interviews are reviewed by our Talent Acquisition team. This role is a new addition. The total target compensation for this position is $116,000 - $145,000. The compensation offered is determined based on the successful candidate's relevant experience, skills, and competencies, taking into consideration internal equity.
