Director, Revenue Operations

Velosio

$120K — $145K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, Sales, Marketing, or related field.
  • 5+ years in managerial roles within sales operations or similar areas.
  • Expertise in sales operations, CRM systems, and sales data analysis.
  • Proven success in developing strategies to improve sales performance.
  • Strong analytical skills to derive actionable insights from complex data.
  • Excellent communication skills for influencing cross-functional teams.
  • Experience in budget management and operational procedure development.

Responsibilities

  • Develop and direct sales data analysis for reporting and team tools.
  • Evaluate and deploy sales tools to manage customer data effectively.
  • Establish monitoring methodologies for actionable insights and decision support.
  • Create a playbook for sales processes and provide user training.
  • Collaborate with management to define strategies and develop policies.
  • Lead continuous improvement projects in sales and marketing processes.
  • Enable training for sales teams on methodologies and systems usage.

Benefits

  • Flexible working hours to promote work-life balance.
  • Professional development opportunities and training.
  • Collaborative work environment fostering innovation.
  • Impactful role directly influencing company growth.
Full Job Description
About the position:

The Director of Sales Operations and Enablement at Velosio will be responsible to drive sales strategy by enabling and enhancing the productivity of the sales team through sales enablement tools, data management and process improvements. This role is pivotal in ensuring effective sales execution and achievement of the organizational growth objectives.

Your day might look like:

  • Develop and direct the sales data analysis function to deliver comprehensive reporting and tools to sales teams and management.
  • Evaluate and deploy sales tooling and other systems to effectively manage customer and activity data, ensuring data integrity and usability.
  • Establish monitoring methodologies and metrics analysis frameworks to provide actionable insights and support strategic decision-making.
  • Develop a playbook of our sales processes, providing user training and support to ensure sales effectiveness
  • Collaborate with senior management to define functional strategies and objectives, developing budgets, policies, and procedures to support sales operations.
  • Lead project management e.g. continuous improvement of our sales and marketing processes improving our capability and maturity.
  • Enable training activities to ensure sales teams understand and effectively utilize methodologies, processes, systems and reporting resources.
  • Work with IT and other relevant departments to integrate CRM with other business systems, ensuring seamless data flow and communication.
  • Project manage the onboarding project plan of new sales hires
  • Manage and maintain the enablement training calendar.

What you'll bring:

  • Bachelor's degree in business administration, Sales, Marketing, or a related field.
  • 5+ years of experience in managerial roles within sales operations or related functions.
  • Deep understanding and expertise in sales operations, CRM systems, and sales data analysis.
  • Proven track record in developing and implementing strategies to enhance sales performance and operational efficiency.
  • Strong analytical skills with the ability to translate complex data into actionable insights.
  • Excellent communication and interpersonal skills, capable of influencing cross-functional teams and senior management.
  • Strategic thinker with the ability to thrive in a fast-paced, dynamic environment.
  • Experience in managing budgets, developing policies, and implementing operational procedures.

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