Director - Revenue Operations

ScaleOps

$120K — $150K *
US-AnywhereRemote in New York, NY
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • Minimum 4 years in revenue operations at a B2D company
  • Minimum 4 years collaborating with B2B sales teams
  • Strong proficiency in Excel, Sheets, and Slides
  • Salesforce Certified Administrator certification is a bonus
  • Effective communicator across diverse organizations and cultures
  • Proven relationship-building skills with cross-functional stakeholders

Responsibilities

  • Translate business needs into actionable operational solutions
  • Create and maintain systems to generate essential data for Go-To-Market teams
  • Support leadership with analysis and planning for strategic projects
  • Collect and analyze data to provide insights for business performance improvements
  • Lead initiatives to implement technology and processes enhancing GTM team efficiency
  • Manage creation of internal dashboards and reports for various stakeholders
  • Document systems and processes to ensure accountability and clarity among teams

Benefits

  • Opportunity for career advancement in a rapidly expanding company
  • Engagement with cutting-edge tools like Salesforce and HubSpot
  • Chance to drive operational excellence and enhance client satisfaction
  • Work in a collaborative environment with diverse teams
  • Flexible working relationships across multiple locations
Full Job Description
Description

We are rapidly expanding and seeking an experienced, technologically savvy RevOps Lead with a foundational understanding of and passion for Sales Operations. This role is ideal for individuals looking to immerse themselves in the world of B2D, leveraging tools like Salesforce, Jira, Outreach, HubSpot, and more to drive operational excellence and client satisfaction.

Here's what you'll be doing

You will be the right-hand person for the Director of Operation and the key accelerator for our GTM teams: Marketing, Sales, and Business Development. Your role encompasses data, systems, and processes:

Translate business needs into actionable solutions.

You will create & maintain systems that produce the data necessary to run our GTM teams and make regular strategic decisions

Support GTM leadership with analysis, research, and planning on strategic and tactical projects for the department

Collect, analyze, and interpret data to provide valuable insights and recommendations that enhance overall business performance

Play a lead role in uncovering, developing, scoping, implementing, and driving adoption for technology and process changes that increase the efficiency of our GTM teams

Create and manage all internal dashboards and reporting needed for various stakeholders, such as the executive team, department heads, team members, etc.

Create & implement processes to improve data quality in Salesforce and all other systems in our tech stack

Build reports & dashboards in Salesforce and other platforms as needed

Support Sales & Operations Planning with deep demand & channel insights and data

Create & maintain strong documentation for systems & processes to keep GTM and technical teams up to date and accountable to the latest processes & expectations

Requirements

  • Relevant Bachelor's degree or equivalent practical experience
  • Minimum 4 years of experience with revenue operations in a B2D company
  • Minimum 4 years of experience working directly with Business-to-Business sales teams
  • Strong Excel/Sheet/Slides knowledge
  • Salesforce "Certified Administrator" certification - a plus.
  • Experience with effectively communicating across organizations, geographies, and cultures
  • Skilled at developing relationships and trust across cross-functional stakeholders
  • Excellent communication skills, with the ability to take complex, ambiguous topics and bring structure and clarity to the revenue organization
  • Excellent business acumen and problem-solving skills
  • Ability to work with data and pull insights from the data
  • Strategic thinker who can break down complex problems, prioritize tasks, and devise effective solutions

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