Reporting to the Business Unit Manager, with strong partnership with the Division IT Vice President, this leadership role is responsible for driving the strategic evolution of the business capabilities, processes, and performance framework required to execute the company's strategy.
The incumbent will focus on the optimization of business processes, and the extensive use of technology, automation and Artificial Intelligence to accelerate business results.
This position is accountable for business outcomes, process effectiveness, and value realization, working across the rest of the leadership team.
Additionally, this role oversees Revenue Operations (RevOps), with a particular focus on Sales Operations and revenue recognition, ensuring alignment between commercial execution, financial accuracy, and overall revenue performance.
Key Responsibilities:- Define the operational capabilities required to support business strategy
- Ensure process optimization by extensive use of technology, data and AI
- Ensure alignment on the most critical initiatives that drive business impact
- Establish KPIs and dashboards to support data-driven decision-making at the executive level
- Strengthen decision-making through clear performance metrics
- Ensure alignment of business operations and IT roadmaps
- Drive cross-functional initiatives across Operations, IT, Finance and commercial teams
- Drive change management and adoption of digital solutions
- Lead the Revenue Operations (RevOps) function, with a strong focus on Sales Operations, ensuring alignment of commercial processes, tools, and data across the full revenue lifecycle (lead-to-cash)
- Optimize sales performance through structured pipeline management, forecasting accuracy, and standardized sales processes and KPIs
- Ensure data integrity and governance across CRM and commercial systems to support reliable reporting and decision-making
- Partner with Finance to ensure accurate and timely revenue recognition, aligning operational processes with financial and accounting standards
- Drive continuous improvement of revenue-related processes through automation, analytics, and cross-functional collaboration
Strategic Impact:- Enable execution of business strategy through aligned operational priorities
- Drive the acceleration of business results through optimization of business processes and use of technology, automation and AI
- Improve operational efficiency and scalability
- Enable leadership with actionable insights
Required Qualifications:- Bachelor's degree in Business Administration, Industrial Engineering, Information Systems or related field
- Minimum 10 years of experience in business analysis, business operations, process improvement, or transformation roles
- Proven ability to drive measurable improvements in commercial or operational processes
- Strong business and technical acumen
- Exposure to digital, analytics, or automation initiatives
Leadership Profile:- Executive-level communication and influencing skills.
- Strategic mindset with strong execution capabilities.
- Proven ability to lead transformation across functions.
- Strong analytical and problem-solving skills.
- High autonomy in a matrix environment.
CompensationCurrency: CAD
Salary Minimum: 130,000
Salary Maximum: 225,000
Incentive: Yes
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
