Director, Revenue Cycle Management - Evernorth - Remote

Cigna

$134K — $224K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in finance, accounting, business, healthcare administration, or related field.
  • 8+ years of experience in home infusion revenue cycle management or healthcare operations.
  • Proven experience in leading large, complex teams.
  • Strong knowledge of healthcare billing, reimbursement, and compliance.
  • Experience in driving change and growth within teams.
  • Ability to communicate complex topics clearly and effectively.
  • Proven track record in building high-performing, inclusive teams.

Responsibilities

  • Set the revenue cycle strategy for admissions, billing, and collections.
  • Build standards and measures to support clean revenue and payer compliance.
  • Lead payer contract operations and risk reduction processes.
  • Coach revenue cycle leaders and foster a culture of accountability.
  • Transform financial data into actionable insights for clients and leadership.
  • Collaborate with cross-functional teams to align revenue cycle objectives.
  • Spearhead process improvements and automation initiatives.

Benefits

  • Comprehensive health benefits including medical, vision, and dental coverage.
  • 401(k) plan with company contributions.
  • Company-paid life insurance and tuition reimbursement.
  • Minimum of 18 days paid time off annually, plus paid holidays.
  • Employee well-being and behavioral health programs.
Full Job Description

Join a team that helps patients get care and helps clients get paid with accuracy and care. As Director, Revenue Cycle Management, you will lead the strategy for admissions, payer work, billing, and collections. You will guide leaders, partner with clients, and improve how work gets done across a complex client base. This role is a strong fit for a caring, ambitious expert who can bring clear direction, sound judgment, and a growth mindset to important work.

Responsibilities

  • Set the revenue cycle strategy for admissions, payer work, billing, and collections, with a focus on scale, quality, and strong client results.

  • Build clear standards, controls, and success measures that support clean revenue, payer rules, and steady execution.

  • Lead payer contract operations, payer updates, and audit response work while reducing risk and fixing root causes.

  • Coach and develop revenue cycle leaders, set clear goals, and build team habits that support growth and accountability.

  • Turn financial and operational data into clear insights, actions, and recommendations for clients and senior leaders.

  • Partner with clinical, finance, technology, compliance, and client teams to align revenue cycle work to business goals.

  • Sponsor process improvement, automation, and system changes that reduce manual work, improve cash flow, and make work easier for teams.

  • Track receivables, aging, cash flow, payer trends, and rule changes to guide priorities and support sound decisions.

Qualifications -Required

  • High school diploma or GED. Bachelor9s degree in finance, accounting, business, healthcare administration, ora relatedfield.

  • 8+ years of progressive experience in home infusion revenue cycle management, healthcare operations, financial operations, orarelatedfield.

  • Experience leading large, complex teams or work that supports more than one client.

  • Strong knowledge of healthcare billing, reimbursement, payer rules, financial controls, and compliance needs.

  • Success leading change, growing teams, or putting large business plans into action.

  • Ability toinfluence acrossteams and explain complex topics in a clear, practical way.

  • Strong business judgment and comfort using data to guide plans and decisions.

  • Experience leading people leaders and building high-performing, inclusive teams.

Qualifications - Preferred

  • Home infusion revenue cycle management experience.

  • Experience with payer contract review, payer audits, benefit checks, billing, collections, and reimbursement strategy.

  • Experience working with technology or product teams to improve systems, reports, automation, or workflow design.

  • Experience supporting new client launches, Ambulatory Infusion Center launches, or other growth efforts.


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 134,900 - 224,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus and long term incentive plan.


At The Cigna Group, you9ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you9ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, .



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