American International Group

Director, Retail Marketing

American International Group$180K — $195K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years in B2B marketing, insurance, financial services, or related industries
  • Experience with senior business stakeholders in a matrixed organization
  • Proven experience in developing high-performance teams
  • Background in integrated marketing strategy, campaigns, and communications
  • Experience in product marketing and go-to-market planning
  • Strong commercial mindset to link marketing to business growth
  • Excellent communication and stakeholder management skills
  • Ability to balance strategic thinking with hands-on execution

Responsibilities

  • Partner with retail business leadership to support growth objectives through marketing programs
  • Build integrated marketing plans to enhance broker and client relationships
  • Develop positioning and messaging for AIG’s commercial capabilities
  • Coordinate messaging and programming with product and distribution teams
  • Strengthen executive visibility through collaboration with communications teams
  • Integrate retail marketing into enterprise campaigns and brand strategy
  • Establish structure and forward planning in the retail marketing function
  • Manage and develop a high-performing marketing team
  • Operate with a focus on executional excellence in all programs
  • Stay current on emerging AI trends and best practices in marketing

Benefits

  • Comprehensive benefits focused on health, well-being, and financial security
  • Professional development opportunities
  • In-person collaboration emphasized as part of workplace culture
  • Supportive and connected work environment
  • Total Rewards Program enhancing overall employee experience
Full Job Description

Scope

This is an opportunity to join a high-impact marketing team focused on advancing key business priorities across North America Insurance.

We are seeking a senior strategic marketing professional to lead retail marketing across North America Insurance. The role will serve as a senior advisor to the business leadership across the retail organization, and oversee a broad portfolio spanning Property, Casualty, Financial Lines, M&A, and other core retail business lines.

The Director will partner closely with business stakeholders across the retail organization to develop and execute integrated marketing strategies that strengthen broker and client engagement, elevate market visibility, and support business growth priorities.

This role requires a highly collaborative marketing professional who can operate strategically while driving execution across campaigns, thought leadership, events, communications and engagement initiatives. The ideal candidate brings strong commercial acumen, leadership experience, and the ability to navigate a fast-paced environment.

The role will work closely with product, distribution, communications, events, and business teams across North America and will bring structure, prioritization, and strategic alignment to marketing efforts across the retail business.

The role reports to the Chief Marketing & Communications Officer, North America Insurance.

Key Responsibilities:

  • Partner closely with retail business leadership and key stakeholders to support growth objectives through strategic marketing programs.

  • Build integrated marketing plans that strengthen broker and client relationships, while elevating market visibility across the retail business.

  • Develop and own the positioning and messaging for AIG’s commercial capabilities, translating complex products into a clear, differentiated narrative for broker and client audiences.

  • Partner with product and distribution teams to ensure coordinated, consistent messaging and programming across retail and wholesale broker channels.

  • Collaborate with the communications and media relations teams to strengthen executive visibility and thought leadership for retail leadership.  

  • Partner with the broader marketing team to ensure retail marketing programs are integrated into enterprise campaigns and the overall AIG brand strategy

  • Establish structure and forward planning across the retail marketing function

  • Manage and develop a high-performing marketing team, providing clear direction, development opportunities, and a strong culture of accountability and excellence.

  • Partner with the Canadian marketing team to support alignment across North America marketing initiatives

  • Operate at pace with a strong focus on executional excellence and continuous improvement across all programs

  • Remain current on emerging AI trends, tools, and best practices relevant to marketing and communications

Job Requirements:

  • 12+ years in B2B marketing, insurance, financial services, professional services, or related industries

  • Experience working closely with senior business stakeholders in a matrixed organization

  • Proven experience developing and managing high-performance teams

  • Strong background in integrated marketing strategy, campaigns, broker engagement, events, and communications

  • Proven product marketing experience, including go-to-market planning, product positioning, launch execution

  • Strong commercial mindset with the ability to connect marketing initiatives to business priorities and growth objectives

  • Excellent communication, collaboration, and stakeholder management skills

  • Ability to balance strategic thinking with hands-on execution across multiple marketing initiatives and priorities

Education:

  • Bachelor’s degree required (Business, Economics, Finance, Marketing or related field). Advanced degree (MBA or equivalent) is a plus

For positions based in NJ, the base salary range is $180,000 - $195,000. For positions based in Illinois, the base salary range is $175,000 - $190,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: :2026 Benefits Overview Your actual compensation will be dependent on your skills, experience, and qualifications. 

#LI-CY1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Functional Area:

CM - Communications

AIG Employee Services, Inc.

About American International Group

American International Group provides property insurance, life insurance, and financial services.

American International Group Careers

Join the dynamic team at American International Group (AIG), a leading global insurance organization, and propel your career into a future of opportunities and professional growth. At AIG, we are committed to fostering a culture of innovation, leadership, and diversity that is unmatched in the industry.

Work You’ll Do

At American International Group, you will collaborate with some of the brightest minds in the industry, dedicated to solving complex challenges and driving transformative solutions in the world of insurance. Our team is at the forefront of developing innovative insurance products that not only meet the needs of our clients worldwide but also anticipate future trends.

Explore Job Opportunities and Internships

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, AIG offers a range of job opportunities and internships across various functions. From underwriting and claims to finance and technology, your next position awaits you at AIG. Our internships provide invaluable hands-on experience, helping you to enhance your skills and make meaningful contributions from day one.

Grow and Develop Your Career

AIG believes in the power of continuous learning and offers extensive training and development programs to help you hone your skills and advance your career. Leadership development, diversity training, and innovation workshops are just a few examples of how we invest in our employees' growth and leadership capabilities.

Benefits and Culture

Joining AIG means more than just having a job; it means being part of a team that values diversity and is committed to creating an inclusive environment where everyone can thrive. We offer competitive benefits that support the health, well-being, and financial security of our employees and their families. At AIG, you will find a supportive network and a culture that applauds innovation and rewards performance.

Networking and Professional Development

We encourage our employees to build professional relationships both within and outside the company through networking events, professional groups, and career fairs. These opportunities not only enhance your career but also expand your professional network, which is vital in today’s dynamic job market.

Join Our Team

Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level. Explore the exciting and rewarding career opportunities available at American International Group today.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news by subscribing to our careers blog. Personalize your experience by signing up for job alert emails tailored to your preferences and be the first to know about new openings and exclusive insights from professionals within AIG. At American International Group, your career is just the beginning – it’s a pathway to developing your skills, meeting new challenges, and making a difference in a global company known for its commitment to innovation and excellence. Join us and shape your future with AIG.
Learn more about American International Group
Size
36,600 employees
Market Cap
$46.4 billion
Industry
Net Income
-$5.9 billion
Founded
1919
5 Year Trend
-0.3%
Revenue
$43.7 billion
NASDAQ

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