FTI Consulting, Inc

Director, Research - Digital & Insights

FTI Consulting, Inc$99K — $152K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in primary research using quantitative and qualitative methods.
  • 3+ years in a project management or lead role.
  • Experience managing multiple projects in a multi-client opinion research agency or consulting firm.
  • Strong proficiency in data analysis and interpretation, including handling survey datasets.
  • Ability to conduct and moderate focus groups and in-depth interviews.

Responsibilities

  • Design and execute primary research projects, including questionnaires and guides.
  • Manage the full primary research lifecycle efficiently and with attention to detail.
  • Lead project deliverables, conducting surveys, focus groups, and interviews.
  • Independently oversee small to medium projects while collaborating on larger initiatives.
  • Mentor early career researchers in methodologies and best practices.

Benefits

  • Professional development programs focused on leadership and growth.
  • On-the-job learning with dedicated coaching support.
  • Self-guided professional development courses and certifications.
  • Tailored programs for career milestone progression.
  • Supportive culture promoting continuous learning and skill development.
Full Job Description
About The Role

We are seeking a Director for our Chicago office within the Corporate Positioning & Insights practice, serving on the primary research team and leading the execution of quantitative and qualitative research engagements.

What You'll Do
  • Design, scope, and execute primary research projects, including drafting of questionnaires and discussion guides.
  • Manage and actively execute the full primary research lifecycle from inception to completion, ensuring projects are executed efficiently and with strong attention to detail.
  • Lead and contribute directly to project deliverables, including the management of fielding surveys and personally conducting focus groups and in-depth interviews.
  • Lead small to medium projects independently, while collaborating with senior members of the team on large-scale and global initiatives.
  • Guide and mentor early career professionals on research methodologies and best practices, while demonstrating strong hands-on research execution.


How You'll Grow

We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.

As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.

What You Will Need to Succeed

Basic Qualifications
  • Minimum 7 years conducting primary research using quantitative and qualitative methodologies.
  • At least 3 years in project management/lead capacity.
  • Minimum 3 years in a multi-client opinion research agency or consulting firm managing multiple simultaneous projects (typically 4-5 at a time).
  • Travel required to clients and to FTI office(s)
  • Applicants must be currently authorized to work in the United States on a full-time basis; the employer will not sponsor applicants for work visas


Preferred Qualifications
  • Proven track record designing and executing quantitative survey research, including questionnaire development, survey programming oversight, and analysis of survey datasets.
  • Proven track record managing and executing qualitative research, including focus group setup and moderation (in-person and online) and in-depth interviews (formal training such as RIVA preferred).
  • Expertise managing full research project lifecycles, including deadline management, vendor coordination, and quality control of research deliverables.
  • Proficiency creating impactful PowerPoint presentations that translate research and data into actionable insights.
  • Proficiency in developing survey tabulations, applying weighting, and generating cross-tab analyses using internal research platforms.
  • Strong understanding of how survey data is structured, with the ability to manipulate data using Excel or other data processing software as needed.
  • Ability to integrate insights across multiple platforms, analytics streams, and methodologies.
  • Strong data storytelling capabilities with understanding of creative, digital strategy, and data science integration.
  • Experience leveraging AI to drive efficiencies and to innovate primary research methodologies.
  • Excellent verbal presentation and public speaking abilities.
  • Skill translating research terminology into practical client recommendations.
  • Strong writing and numerical proficiency.
  • High attention to detail.
  • Excellent time-management and organizational skills.
  • Collaborative approach with enthusiasm for sharing ideas, learning new approaches, and mentoring early career staff.
  • High comfort working in fast-paced environments, managing and prioritizing multiple research projects at different stages simultaneously.
  • Operate with a high degree of independence while collaborating closely with team members across different offices.


#LI-BO1 #LI-HYBRID

Compensation
Minimum Pay: $99,000
Maximum Pay: $152,000

Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications.

About FTI Consulting, Inc

FTI Consulting, Inc is a global business advisory firm. The company operates in five segments: Corporate Finance & Restructuring, Forensic and Litigation Consulting, Economic Consulting, Technology, and Strategic Communications. The Corporate Finance & Restructuring segment provides advice to companies, creditors, and other stakeholders in connection with mergers and acquisitions, capital markets transactions, and other corporate finance matters. The Forensic and Litigation Consulting segment provides services to assist clients in addressing issues arising from litigation, arbitration, and regulatory proceedings. The Economic Consulting segment provides economic analysis and expert testimony services for clients in various industries. The Technology segment provides software and services to help clients manage their e-discovery needs. The Strategic Communications segment provides advice and services to clients in connection with reputation management, public affairs, and other communications needs.
Learn more about FTI Consulting, Inc
Size
6,977 employees
Market Cap
$5.4 billion
Industry
Net Income
$210.6 million
Founded
1982
5 Year Trend
+8.9%
Revenue
$2.4 billion
NASDAQ

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