Director Rental Operations (New York)

SIXT

$150K — $175K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of operations leadership experience in car rental, hospitality, retail, or logistics with P&L accountability
  • Strong analytical ability with a focus on operational KPIs
  • Proven track record in talent development and managerial mentoring
  • Bachelor's degree or equivalent operating experience; must be authorized to work in the U.S.
  • Comfortable with hands-on, in-market responsibilities that involve travel

Responsibilities

  • Drive revenue growth through effective revenue management and sales strategies
  • Coach and develop senior management to achieve P&L results and enhance customer experience
  • Implement daily operational plans while ensuring corporate compliance and KPI monitoring
  • Elevate service quality and resolve customer escalations to enhance market reputation
  • Enforce high operational and security standards while optimizing labor efficiency
  • Promote and facilitate the adoption of technology improvements for operational excellence

Benefits

  • Comprehensive healthcare options including medical, dental, and vision insurance
  • Paid time off and sick leave for work-life balance
  • Participation in a regional performance-based bonus plan
  • Exclusive employee rental rates and discounts for family
  • Provision of a company car, laptop, and phone to support job functions
Full Job Description
YOUR ROLE AT SIXT
  • You drive revenue growth through revenue management, incremental sales, and fleet utilization while setting and controlling budgets
  • You coach and develop Branch Managers, General Managers, and Area Managers to drive P&L results, deliver premium customer experiences, and grow the brand
  • You run the Daily Game Plan discipline, corporate identity compliance, and regional KPI monitoring across every location in scope
  • You own service quality and escalation resolution, elevating customer experience standards across a high-volume, high-visibility market
  • You enforce operational and security standards, improve labor efficiency, and protect the business against loss
  • You champion technology improvements and drive their adoption to enhance operational efficiency and elevate the overall customer experience

YOUR SKILLS MATTER
  • Multi-Unit Leadership You bring 7+ years of operations leadership with direct P&L accountability in car rental, hospitality, retail, or logistics
  • Data-Driven Decision Making You have experience with operational KPIs such as utilization, revenue per day, incremental revenue per day, out-of-service vehicles, labor efficiency, and customer experience scores, and you make decisions from the data, not around it
  • Talent Development You have experience building and developing manager-level talent and have grown people into their next role before
  • Education & Authorization You hold a bachelor's degree (or equivalent operating experience), are authorized to work in the U.S. without sponsorship, are 18+, and hold a valid driver's license with a clean record
  • Market Presence You are comfortable with a hands-on, in-market role where travel to locations is required

WHAT WE OFFER
  • Comprehensive Health & Insurance Enjoy healthcare (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401k plan for retirement savings
  • Paid Time Off & Sick Leave Take advantage of PTO and sick leave for a healthy work-life balance
  • Regional Bonus Plan Participate in a performance-based bonus plan
  • Exclusive Employee Rentals Benefit from employee-only rental rates, with family rental options and exclusive discounts for employees
  • Company Car & Work Equipment Benefit from a company car, laptop, and phone to support your work needs


Job Description

Qualifications

Additional Information

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