Job DescriptionThe Director, Release Management will be joining the Technical Product Management team to provide leadership and expertise in building the best-in-class technology software and products. Our Technical Product Management team plays a critical role in shaping the technology strategy and operations of HGV product offerings introduced to the market. S/he will be responsible for defining, building, and overseeing product capabilities to address identified market and business needs or customer requests.
This is both a highly strategic and tactical role requiring the ability to accomplish goals through influence and collaborative leadership.
ResponsibilitiesProject Management- Responsible for end-to-end delivery of Projects and Products. Use Agile, Waterfall or Hybrid approach as needed to ensure projects and products have the governance, control and oversight needed to successfully deliver.
- Demonstrate ownership and accountability for your projects and products whilst empowering your teams to deliver.
- Use extensive SDLC expertise and experience to work closely with Product Managers, Scrum Masters, QA, Testing and Engineering to deliver the required functionality and value aligned to the Product Roadmap
- Use appropriate tools and metrics to demonstrate the end-to-end throughput of requirements, features, epics and user stories from initiation to production
- Collaborate effectively with teams across IT, Business and Vendors to ensure the successful delivery, from planning to hypercare, of Products and Projects
- Ensure projects are completed On Time, In Full, With Quality, On Budget. Define, track and mitigate risks and issues.
- Provide accurate, concise and focused status reporting including up to C-level
- Develop and maintain metrics to measure and report on project and release management effectiveness
- Work to ensure adherence to HGV defined Release & Project Management policies, procedures and standards
- Manage, lead, and support a team of Project / Release Managers and Scrum Masters to ensure delivery of software products
- Support the continuous improvement of Project & Release Management process to increase efficiency, quality and success
Leadership- Lead, support and coach Snr Release Managers under your line management responsibility. Ensure they have the tools, expertise, support and guidance to succeed and develop within their roles
- Demonstrate, by example and on a daily basis, the leadership qualities valued by HGV including collaboration, strategic & long term thinking, relationship & team building, coaching & mentoring, and effective decision making
- Support the Snr Director, Release Management in driving forward process enhancements, shared team successes and strategic initiatives. Act as a delegate when needed, especially when the Snr Director is not available
- Foster a culture of collaboration, continuous improvement, and customer focus
Stakeholder Management- Understand and manage to stakeholder expectations to ensure successful Product delivery
- Prepare and conduct C-Level and Executive Level Sponsor updates and provide the appropriate status information for budget, schedule, scope, resource, quality, risks
- Partner with teams to create and implement Release Communication Plans and conduct ongoing reviews with all impacted parties
Financial / Resource Management- Create and track against financial plans and ensure product budgets and forecasts are timely and accurate
- Develop and manage resource plans to ensure optimal resource allocation and productive team performance
- Identify, manage and report on pre-defined KPIs / metrics
Specific Job Knowledge, Skill and Ability- Excellent communication skills both verbal and written
- Ability to analyze financial data, manage budgets, forecasts
- Excellent interpersonal and leadership skills to build trust and confidence to motivate and influence others
- Strong problem-solving skills; Adapts willingly to change
QualificationsTo fulfill this role successfully, you must possess the following minimum qualifications and experience: - Fifteen (15) plus years of successfully managing Projects and Products in a fast-paced environment
- Four (4) year college degree in computer science or a related field
