Job Function: Data Analytics & Computational Sciences
Job Sub Function: Data Science
Job Category:People Leader
All Job Posting Locations:Cambridge, Massachusetts, United States of America, New Brunswick, New Jersey, United States of America, Titusville, New Jersey, United States of America
Job Description:About the Role:We are seeking an experienced
AI Literacy Operations Lead to oversee the operational backbone of Johnson & Johnson's global AI Literacy program. This role is responsible for program governance, operational planning, delivery management, stakeholder coordination, vendor oversight, budget management, and performance measurement across a large-scale enterprise ecosystem.
The Operations Lead will ensure the successful execution of AI Literacy initiatives supporting approximately 15,000 employees across R&D. This individual will establish scalable operating models, drive execution excellence, manage risks and dependencies, and implement effective support frameworks that enable sustainable growth and adoption.
This position requires strong operational leadership, exceptional stakeholder management, and the ability to coordinate complex, cross-functional initiatives in a global environment.
Key Responsibilities: - Lead operational planning and execution of the enterprise AI Literacy strategy across multiple geographies and business functions.
- Develop and maintain scalable operating models, governance structures, processes, and delivery frameworks supporting AI Literacy initiatives.
- Manage the end-to-end delivery of virtual and in-person AI Literacy learning programs for approximately 15000 employees globally.
- Coordinate schedules, timelines, resources, dependencies, and implementation activities across multiple workstreams.
- Manage external vendors, agencies, and contractors responsible for training delivery and operational support.
- Monitor vendor performance, contractual obligations, service levels, and delivery outcomes.
- Manage program budgets, forecasts, resource plans, and operational expenditures.
- Drive continuous improvement initiatives focused on operational efficiency, scalability, and cost effectiveness.
- Implement processes and controls that support sustainable growth of the AI Literacy program.
- Lead continuous improvement efforts through data-driven decision making and performance analysis.
Qualifications: - Master's degree, MBA, or equivalent advanced degree preferred.
- Minimum of 10 years of experience in operations, procurement consulting, transformation, or related leadership roles within healthcare, pharmaceutical, biotechnology, or life sciences industries.
- Proven experience leading large-scale global programs involving multiple stakeholders, vendors, and geographically distributed teams.
- Strong operational leadership capabilities, including governance, planning, budgeting, resource management, and process optimization.
- Demonstrated ability to manage complex initiatives across matrixed organizations.
- Strong presentation and communication skills, including the ability to influence senior leadership.
- Experience working with external partners, consulting firms, agencies, and service providers.
- Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Familiarity with AI, digital transformation, and capability-building programs is preferred.
- Proficiency in project and program management methodologies and operational excellence practices.
Required Skills:Preferred Skills:The anticipated base pay range for this position is :$164,000.00 - $282,900.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation -120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year
Holiday pay, including Floating Holidays -13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave - 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave - 80 hours in a 52-week rolling period10 days
Volunteer Leave - 32 hours per calendar year
Military Spouse Time-Off - 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
