IntroductionAre you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Director Quality today with LewisGale Hospital Pulaski.
BenefitsLewisGale Hospital Pulaski, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.Come join our team as a Director Quality. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
Job Summary and QualificationsThe Director of Quality promotes high quality, patient-centered care by collaborating and supporting aspects of the Quality Management/ Patient Safety Program(s) and Performance Improvement programs across complex organizations (multi-site campus, service lines). The Director ensures the facilitation and utilization of diverse strategies and communication for quality and performance improvement, supporting an integrated framework for monitoring, evaluating, and improving quality of care. The Director collaborates with facility leadership to drive care excellence and supports oversight of the hospital regulatory and accreditation program.
Supports facility-wide standardization in targeted process improvement initiatives and evaluates success through pre-established criteria and measurement tools. Manages project flow and alignment to ensure milestones and key performance indicators are met within defined parameters.
Implements policies, procedures, and objectives. Reviews and updates the Quality Improvement Plan regularly. Supports development, implementation, and review of goals, objectives, and priorities to ensure alignment with hospital strategic plans and compliance with federal, state, and local regulations and standards.
Assists in the establishment of operational performance measurements and the monitoring of trends in key performance indicators to evaluate effectiveness, reliability, and efficiency.
Supports and plays an active role in activities related to care excellence, disease specific care, risk management, patient safety, and other aspects of performance improvement across the facility.
Performs regular analysis of facility quality and risk performance data and makes applicable recommendations for process, system, procedure, and operational changes to improve healthcare value and quality.
Supports and plays an active role in activities concerning the achievement of continuous regulatory and survey readiness. Strategic and operational implementation of regulatory requirements, guidelines, and standards of federal, state, and local licensing agencies, accrediting and certifying organizations.
Maintains Quality and PI software and reporting systems to meet internal and external reporting requirements and surveys. Assists with selection and installation of software applications.
Coordinates with the medical staff office, when applicable, for processing and completeness of medical staff and advance practice professionals for appointment, reappointment, or privileges in accordance with Medical Staff Bylaws, Rules, and Regulations, and policies and procedures. Assists with focused and ongoing professional practice evaluation completeness, when applicable.
Monitors completeness, accuracy, and validity of quality files on medical staff and advance practice professionals.
Participates as an active member of peer review committees; analyzes cases and outcome data and collaborates with physicians to promote and improve practice and optimal patient outcomes.
Maintains close working relationships/partnerships with all clinical and non-clinical hospital departments and the Medical Staff. Collaborates with Division and Corporate entities and external parties to ensure strategic quality and patient safety initiatives are fully executed at the facility level.
Serves as a technical advisor, educator and internal consultant to all hospital management, staff, and physicians on the use of performance improvement tools and techniques, analytical techniques, and statistical applications.
Provides orientation and ongoing education to staff regarding quality and patient safety initiatives; promotes competency, compliance, and performance improvement.
Supports activities of the Quality Committee Board in collaboration with facility leadership.
Education & Experience:Bachelor's Degree in nursing or health-related field - Required
Master's Degree in nursing or health-related field - Preferred
3+ years clinical experience in a healthcare setting - Required
2+ years experience in healthcare quality/risk management - Required
LewisGale Hospital Pulaski has provided quality healthcare services since 1915. We are located in Pulaski, Virginia. We give patient's access to trained physicians and advanced technology. Our 140+ bed hospital is one of the leading acute care facilities in Southwest Virginia and New River Valley. As a member of the LewisGale Regional Health System network, we provide a full scope of healthcare services. Our hospital is home to the LewisGale Regional Cancer Center Pulaski. The first medical facility in the region to provide a radioactive seed implant procedure which is a radiation therapy alternative for treating breast and prostate cancer. Our accreditation from the American College of Surgeons Commission on Cancer comes with many commendations for our program of service and patient care. We specialize in orthopedics and are an accredited chest pain center.
At LewisGale Hospital Pulaski, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
LewisGale Hospital Pulaski has provided quality healthcare services since 1915, giving patient's access to highly-trained physicians and advanced technology. Our
140+ bed hospital is one of the leading acute care facilities in Southwest Virginia and New River Valley. As a member of the LewisGale Regional Health System network, we provide a full scope of healthcare services from our facilities located in Pulaski, Virginia. Our hospital is also home to the
LewisGale Regional Cancer Center Pulaski - the first medical facility in the region to provide a radioactive seed implant procedure - a radiation therapy alternative for treating breast and prostate cancer. Our accreditation from the American College of Surgeons Commission on Cancer comes with
numerous commendations for our program of service and patient care. We also specialize in orthopedics and are an accredited chest pain center.
At LewisGale Hospital Pulaski, our care like family culture extends to our patients, our people and our community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Director Quality opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.
Unlock the possibilities and apply today!We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
