Director, Quality Assurance & Process Improvement

UHS • $95K — $115K *
Winston Salem, NC 27107In-Person
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Master's degree in Social Work or Healthcare Administration, or MSN from accredited Nursing school preferred.
  • Three years of clinical experience with psychiatric mental health populations.
  • Previous management and training facilitation experience required.
  • Current LCSW or RN license; North Carolina Driver's License; CPR Certification; Six Sigma certification preferred.
  • Advanced knowledge of quality tools and methodologies, regulatory standards including The Joint Commission and CMS.

Responsibilities

  • Serve as a liaison to department directors and medical staff to ensure quality care is monitored and improved.
  • Develop and implement strategic plans for quality improvement functions.
  • Promote a comprehensive culture of quality throughout the facility.
  • Model appropriate behavior consistent with Old Vineyard's Mission.
  • Lead and facilitate teams toward desired goals.

Benefits

  • Opportunities for professional development and growth.
  • Collaborative work environment focused on quality of care.
  • Comprehensive health benefits and support for licensure.
  • Impactful role in shaping quality improvement initiatives.
Full Job Description
Responsibilities

The Director of Quality Assurance & Process Improvement is a liaison to department directors, administration and medical staff to ensure the provision of quality care is monitored and continuously improved. Develops and implements strategic plans for quality improvement functions and promotes a comprehensive culture of quality throughout the facility. Models appropriate behavior as exemplified in Old Vineyard's Mission.

Qualifications

Education: Master's degree in Social Work or Healthcare Administration or graduate of an accredited school of Nursing with MSN preferred.

Experience: Three (3) years' of clinical experience with psychiatric mental health population. Previous management and training facilitation experience required.

Licensure/Certification: Current LCSW or RN, as applicable; Current North Carolina Driver's License; Current CPR Certification; Six Sigma certification preferred.

Knowledge/Skills:
  • Demonstrated knowledge and expertise in the application of advanced quality tools and methodologies, regulatory standards established by The Joint Commission and CMS standards applicable to acute care hospitals.
  • Demonstrated knowledge of data collection, aggregation, statistical analysis, and use of statistical display tools.
  • Thorough knowledge of techniques and methods of adult learning.
  • Strong facilitation skills with proven ability in leading and facilitating teams to desired outcomes.
  • Effective interpersonal skills necessary to cultivate relationships with key stakeholders and communicate, facilitate, and negotiate with a wide variety of healthcare personnel and external constituents.
  • Demonstrated ability to manage by influence in a consultative role.
  • Ability to work independently, exercise appropriate action and good business judgement.
  • Demonstrates the ability to execute strategies based on hospital priorities.
  • Ability to lead and motivate individuals and groups toward the accomplishment of organizational goals.
  • Demonstrates initiative, flexibility, integrity and diplomacy.
  • Proficient in the use of Microsoft applications (such as Word, Excel, PowerPoint) and experience with database systems.

About UHS

UHS Careers

Joining UHS presents an unparalleled opportunity to become part of a leading team of healthcare professionals dedicated to making a difference. UHS, known for its commitment to innovation and leadership in the healthcare sector, offers a variety of job opportunities that cater to a diverse range of skills and experiences.

Explore Job Opportunities

UHS is actively hiring and offers a wide array of positions, from clinical roles to administrative support. Each position at UHS is designed to challenge team members while providing meaningful service to the community. Explore the current job openings and find a career path that suits professional aspirations and skills.

Internship Programs

UHS provides robust internship programs that offer hands-on experience in the healthcare industry. Internships are a cornerstone of professional development, giving participants a chance to deepen practical skills in a real-world setting. These programs are tailored to foster growth and prepare interns for a full-time position within the company.

Professional Growth and Development

UHS believes in nurturing the career growth of its team members through comprehensive professional development programs. These include leadership training, diversity training, and continuous education in the latest healthcare practices, ensuring that every team member has the opportunity to advance their career.

Benefits and Culture

Employment at UHS comes with competitive benefits designed to support the health, well-being, and financial security of each team member and their families. The company culture at UHS is built on a foundation of respect and inclusion, where diversity is celebrated and every voice is heard.

Networking and Innovation

UHS encourages a culture of innovation where team members are motivated to bring forward ideas that drive improvement and efficiency. Networking within the company is supported through various events and internal platforms, helping team members to connect, share insights, and collaborate on projects.

Applying for a Position

To apply for a position at UHS, candidates should prepare their resume to highlight relevant experience and skills. The interview process at UHS is thorough, aiming to assess not only the professional qualifications but also the alignment with the company’s values and culture. Interested candidates can visit the UHS Careers page to submit an application and learn more about the hiring process.

Stay Connected with UHS Careers

Keep up to date with the latest from UHS Jobs and Careers through the company’s dedicated careers blog. Subscribe to receive updates on new job opportunities, employment tips, and insights into the healthcare industry directly from the professionals at UHS.

Join UHS

Discover the rewarding career opportunities at UHS. Search for open positions that match individual skills and interests. UHS looks for passionate, curious, and solution-driven team players ready to make a significant impact in the healthcare sector.

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Industry
Hospitals & Medical Centers
* Ladders Estimates

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