Job SummaryThe Director of PMO is responsible for establishing and leading the Project Management Office to ensure alignment with organizational strategy, implementing project management frameworks, and overseeing the project portfolio. This role involves collaborating with cross-functional teams for successful project execution, monitoring performance metrics, and fostering a culture of accountability and excellence in project management. Additionally, the Director manages the project management team, ensures compliance with standards, and provides strategic insights to the executive team for decision-making.
Role Description- Establish and lead the Project Management Office (PMO), ensuring alignment with organizational strategy and objectives.
- Develop and implement project management frameworks, methodologies, and best practices across the organization.
- Oversee the portfolio of projects, ensuring effective prioritization, resource allocation, and delivery of project milestones.
- Collaborate with cross-functional teams to ensure successful project execution, stakeholder engagement, and risk management.
- Monitor and report on project performance metrics, providing insights and recommendations to improve project delivery and outcomes.
- Foster a culture of accountability and excellence in project management, driving continuous improvement and innovation.
- Lead change management efforts, ensuring successful adoption of new processes and technologies.
- Manage and mentor the project management team, providing guidance and support to enhance their skills and career development.
- Ensure compliance with legal, regulatory, and organizational standards in all project activities.
- Prepare and present project status reports to the executive team, offering insights and recommendations for strategic decision-making.
Behaviors and Competencies- Leadership: Can lead strategic team initiatives, inspire others to take leadership roles, and foster a culture of shared responsibility and continuous improvement.
- Strategic Thinking: Can analyze complex situations, drive organizational transformation, and adapt strategies to changing market conditions.
- Business Acumen: Can provide strategic guidance and insights to drive overall business success.
- Communication: Can lead and model exceptional communication at all levels of the organization, develop and implement communication strategies, and coach others to improve their communication skills.
- Change Management: Can lead and model exceptional change management at all levels of the organization, can develop and implement change management strategies, and can coach others to improve their change management skills.
- Collaboration: Can lead complex team projects, inspire others to collaborate effectively, and foster a culture of mutual respect and shared purpose.
- Decision-Making: Can lead organizational decision-making, mentor others in developing decision-making skills, and create frameworks that enhance the decision-making capabilities of the team.
- Problem-Solving: Can lead strategic problem-solving initiatives, inspire others to improve their problem-solving skills, and foster a culture of proactive problem-solving.
- Results Orientation: Can inspire a culture of results-orientation across the organization, setting high standards and holding everyone accountable for achieving results.
- Strategic Implementation: Can lead the development and execution of comprehensive strategic plans, inspire and guide teams, and drive organizational change to achieve strategic objectives.
- Project and Goal Focus: Can lead strategic project initiatives, inspire goal-oriented focus in others, and foster an environment that values project alignment and optimization.
Skill Level Requirements- The ability to manage, drive and adapt to organizational change while maintaining team morale and productivity. - Expert
- Skilled in assessing and addressing potential risks to ensure smooth operations and safeguard organizational interests. - Expert
- Skilled in engaging and managing relationships with stakeholders to ensure alignment and successful support outcomes. - Expert
- Skilled in strategic planning and implementation, aligning with the responsibility of developing and implementing strategic plans to achieve organizational goals. - Expert
- Experience with change management and change consulting, crucial for driving innovation and continuous improvement within the organization. - Expert
- Understanding of IT industry trends and dynamics, ensuring continuous learning and staying ahead of market shifts. - Expert
Other Requirements- Completed Bachelor's degree.
- 7+ years of progressive program and/or project management experience, including leadership of complex, enterprise-wide initiatives.
- 4+ years of experience in a management role.
- Demonstrated experience leading large, cross-functional program and/or product portfolios.
- Strong expertise in program management methodologies, including Agile, Waterfall, and hybrid delivery models.
- Proven success engaging senior stakeholders and leading through influence within matrixed environments.
- Ability to travel to SHI, partner, and customer events.
- Ability to travel up to 25%.
Preferred Certification:- PMP, PgMP, PMI, or equivalent certification.
Preferred- Advanced degree (MBA or equivalent).
- Experience working within organizations with formal PMO structures.
- Experience leading both program and product disciplines.
- Background in digital transformation, operating model change, or large-scale enterprise initiatives.
- Proven experience leading major IT implementations such as ERP, cloud migrations, core systems modernization, or enterprise platform transformations.
The estimated annual pay range for this position is $150,000 - $200,000 which includes a base salary and bonus. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
