TraceLink

Director, Professional Services (All Locations)

TraceLink • $177K — $216K *
Wilmington, MA 01887In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Management, or related field
  • 7+ years of experience in a leadership role
  • Strong understanding of professional services and project management
  • Demonstrated ability to lead cross-functional teams
  • Excellent communication and relationship management skills

Responsibilities

  • Lead and manage the Professional Services team to deliver high-quality customer solutions
  • Develop strategic plans to grow and enhance service offerings
  • Collaborate with clients to assess needs and develop tailored solutions
  • Oversee project management functions to ensure timely delivery
  • Establish metrics to evaluate service effectiveness and client satisfaction

Benefits

  • Comprehensive health, dental, and vision insurance
  • Retirement savings plan with employer match
  • Generous paid time off policy
  • Professional development and training opportunities
  • Flexible work arrangements and remote work options
Full Job Description
Director, Professional Services (All Locations) https://docs.google.com/document/d/1dZicBDgQ_uzdHH_YpJyhg64Nu1KwF6SvVpz6C2mKUjs/edit?usp=sharing TraceLink is committed to providing competitive compensation and benefits to all employees. This is the estimated base salary range for this role and should serve only as a guide. Final compensation offered may vary based on a variety of factors including but not limited to experience level, fit for the role, skills, domain knowledge, internal equity, budget, and location. US Pay Range $177,338.12-$216,835.71 USD

About TraceLink

TraceLink is the world’s largest integrated digital supply network, providing real-time information sharing for better patient outcomes. Leading businesses trust the TraceLink Life Sciences Cloud to deliver complete global connectivity, visibility and traceability of pharmaceuticals from ingredient to patient. A single point and click connection to the Life Sciences Cloud creates a supply chain control tower that delivers the information, insight and collaboration needed to improve performance and reduce risk across global supply, manufacturing and distribution operations. The TraceLink Life Sciences Cloud is used by businesses across the globe to meet strategic goals in ensuring global compliance, fighting drug counterfeiting, improving on-time and in-full delivery, protecting product quality and reducing operational cost. For more information on TraceLink and our solutions, visit www.tracelink.com.
Learn more about TraceLink
Size
500 employees
Industry
Pharmaceuticals & Biotech
Founded
2009
* Ladders Estimates

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