Job DescriptionThe role is on a strategic leadership team designed to maximize business alignment and create and maintain technology product roadmaps across select top-level initiatives. The role is expected to define, deliver and measure impacts of strategic initiatives across the Omni-channel and Remote Care IT portfolio of National Vision Inc.
Essential Functions
- Leverages enterprise best practices, builds and optimizes processes to proactively collect strategic business imperatives, and works with Delivery teams to build actionable execution plans.
- Maintains multi-year roadmaps for strategic products, including business benefits, implementation costs, adoption metrics, and overall customer satisfaction of delivered products.
- Provides thought leadership across select technologies (spanning consumer retail, healthcare, data & enterprise systems).
- Acts as the subject matter expertise on Omni-channel and Remote Care products and advises business stakeholders on optimal ways to build, and maintain solutions.
- Communicates progress, accomplishments, and challenges to business stakeholders on a regular basis.
- Collaborates closely with Technology Delivery & Infrastructure teams to ensure continual alignment of solutions with business strategies, expected timelines, and financial metrics.
- Stays current with select consumer-centric technology trends emerging/disrupting the status quo and translates into actionable concepts to benefit the optical retail space.
- Serves as a key advocate for the business in identifying areas that require "out-of-the-box" thinking; partners with internal and external resources to pull together innovation sprints to address requirements.
- Serves as a hands-on practitioner for design-thinking, agile, and other relevant methodologies to accelerate cross-functional collaboration in solution creation.
- Partners closely with cross-functional business leaders to drive process optimization that can then be translated to optimized, simplified, and automated technology products.
- Builds on a data-driven approach to decision-making by creating actionable dashboards to track KPIs for the technology organization.
QualificationsEducation
Four year college degree or equivalent experience.
Required/Preferred
- 10+ years of technology product and portfolio management with proven experience in launching successful products for consumer and enterprise user communities; exposure to broad stack of contemporary consumer and enterprise solutions (Required)
- Specialized experience in delivering multi-year roadmaps in any of omni-channel, enterprise modernization and remote care(Preferred)
- Experienced in leading cross-functional teams in an effective, collaborative manner in mid / large organizations (Required)
- Highly analytical with proven experience in managing product costs, ROI, adoption and customer satisfaction(Required)
- Ability to communicate with impact, in writing and verbally to audiences ranging from C-level executives to operational project teams and end users (Required)
- Experience managing or analyzing P&L statements and financial modeling skills (Required)
- Experience in multi-site retail and healthcare organizations (Preferred)
Additional InformationTaking Care of our People!We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates. We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.
