Director, Product Design/Platform Design Lead

BNY Mellon

$127K — $250K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in psychology, user experience, design, human-computer interaction or related field; advanced degree preferred.
  • 12+ years of relevant experience in product design and user experience.
  • Experience in securities or financial services industry is a plus.
  • Proven expertise in user research methods and usability testing.
  • Strong portfolio demonstrating design and problem-solving skills.

Responsibilities

  • Act as a subject matter expert to resolve complex issues in design and usability.
  • Coordinate assignments and methodologies for new design projects.
  • Provide comprehensive consultation on user research and usability testing.
  • Review research findings and documentation to inform product development.
  • Guide the creation of wireframes, prototypes, and design specifications under project timelines.
  • Lead the implementation of visual styles that enhance user engagement with the platform.
  • Consult on user feedback to continuously improve user experience.

Benefits

  • Highly competitive compensation and benefits packages including flexible resources.
  • Focus on health, personal resilience, and financial goals support.
  • Generous paid leave policies including paid volunteer time.
  • Access to professional development resources and networking opportunities.
Full Job Description
Director, Product Designer/Platform Design Lead

We9re seeking a future team member for the role of Director, Product Designer/Platform Design Lead to join our Design Practice. This role is located in New York City.

A portfolio is required for considetation for the opening.

In this role, you9ll make an impact in the following ways:
  • As subject matter expert, actively fine-tune your expertise in the field and regularly use professional concepts to resolve complex issues facing the team, and occasionally cross functional partners.
  • Determines methods and procedures on new assignments and may coordinate activities of others.
  • Comprehensive consultation to management and staff related to user research, usability testing, surveys, interviews, work studies, and heuristic evaluations.
  • Reviews documentation of research findings presented to product and development teams.
  • Defines and reviews new and modified user personas.
  • Participates and provides guidance in the creation of concepts, information architecture, user interface designs, wireframes, storyboards, prototypes, and specifications to meet project schedules.
  • Leads the implementation of visual styles that support platform branding to increase user effectiveness.
  • Consults on and interprets user feedback and insights to improve the user experience.
  • Serves as reviewer of usability activities and artifacts to ensure software applications meet customer expectations for use.
  • Provides UX expertise to the product definition and evaluation process utilizing multiple sources of information (field work, interviews, internet, intranet, market data/literature).
  • Acts as principal consult and leads the creation and updating of user interface and visual design guidelines and standards.
  • Advocates for user-centered design and the value of standardized design systems across the firm and facilities training for groups outside the UX team.
  • Ensures that the developed/revised product achieves the user9s specified goals by establishing user-centered analysis, design, best practices, and standards.
  • Lead range of complex projects that dictate team success, with internal and cross-functional outcomes that requires in-depth analysis and evaluation of variable factors.
  • Builds strong relationships with people on their immediate team and across the company. Should know key stakeholders and peers to understand connection of their own work. Creates formal networks with key decision makers and cross-functional partners.


To be successful in this role, we9re seeking the following:
  • Bachelor9s degree in psychology, user experience, design, human computer interaction or a related discipline, or equivalent work experience required
  • Advanced degree preferred
  • 12 or more years of experience required
  • Experience in the securities or financial services industry is a plus.

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy.

We provide access to flexible global resources and tools for your life9s journey.

Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $127,000 and $250,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.

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