TD Bank

Director, Platform Capabilities

TD Bank$190K — $225K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8-12 years of product management experience, preferably in financial services and digital platforms.
  • Experience in building shared platform capabilities in an API-first environment.
  • Technical acumen in API design principles, data modeling, and event-driven architecture patterns.
  • Strong cross-functional influence skills to collaborate without direct authority.
  • Ability to manage dependencies in a complex transformation context and communicate effectively with stakeholders.
  • Background in transaction banking, treasury management, or cash management is a plus.

Responsibilities

  • Own the platform capability roadmap and delivery milestones for shared services.
  • Translate business and client needs into reusable platform service definitions.
  • Drive alignment across product, technology, operations, risk, and compliance teams.
  • Ensure quality and architectural standards for platform services are met.
  • Serve as the interface for Product Journey teams, managing capability requirements and trade-offs.
  • Communicate the platform roadmap and risks to senior leaders clearly and urgently.

Benefits

  • Opportunities for professional growth and skill development.
  • Exposure to senior leadership and strategic decision-making processes.
  • Ability to shape the future of TD's digital services for corporate clients.
  • Involvement in a high-visibility transformation program with executive support.
Full Job Description

Work Location:

New York, New York, United States of America

Hours:

40

Line of Business:

TD Securities

Pay Detail:

$190,000 - $225,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Preferred Qualifications:

About the GTB Platform Transformation

TD Securities Value Creation Plan serves corporate, commercial, and institutional clients across Canada and the United States with a full suite of treasury and transaction services. The Transaction Banking Platform transformation is a multi-year program to rebuild the digital infrastructure underpinning those services - moving from siloed, channel-specific implementations to a composable, shared-capability model that enables faster product development, consistent client experience, and sustainable scalability.

The Digital Channels & Platform Capabilities team holds the dual mandate of delivering this platform and evolving client-facing digital journeys on top of it. Director roles on this team sit at the center of that mandate - responsible for the infrastructure that everything else depends on.

This is a high-visibility transformation program with direct executive sponsorship. Directors will have meaningful exposure to senior GTB leadership and the opportunity to shape a platform that will define how TD serves its most sophisticated corporate clients for years to come.

Role Purpose

TD's Value Creation Plan within TD Securities is executing a foundational platform transformation -rebuilding its digital capabilities as a composable, API-first set of shared services that can support the full range of banking products and client journeys. This is not an incremental improvement program. It is a ground-up redesign of how TD builds, delivers, and evolves its digital infrastructure.

The Director, Platform Capabilities is a senior product leadership role within the team responsible for designing and delivering that shared infrastructure. Directors in this team own the capability roadmap for a defined cluster of platform services - from requirements definition through delivery milestones to ongoing quality and evolution - and serve as the primary accountability point for their domain across product, technology, and business stakeholders.

The platform is being built across several interconnected capability clusters: client identity, access, and data services; product onboarding and activation workflows; client intelligence, reporting, and engagement services; and payment and orchestration services.

What You Will Own
  • Platform capability roadmap - owning the strategy, sequencing, and delivery milestones for a defined set of shared platform services within platform, in partnership with technology leads and business stakeholders.
  • Requirements and service design - translating business requirements, client needs, and regulatory constraints into clean, reusable platform service definitions; defining API contracts, data schemas, and interface standards that Journey teams depend on.
  • Cross-functional delivery - driving alignment across product, technology, operations, risk, and compliance to keep platform builds on track; managing upstream data and service dependencies without direct authority over most delivery partners.
  • Platform quality and standards - holding platform services to the architectural principles of the composable platform: API-first, reusable, well-documented, and observable.
  • Journey team partnership - serving as the platform interface for one or more Product Journey teams; managing the intake of new capability requirements, communicating trade-offs, and ensuring service contracts are fit for purpose.
  • Stakeholder communication - representing the platform capability roadmap to senior business and technology leaders; communicating dependency risks, trade-offs, and sequencing decisions clearly and with appropriate urgency.

How This Role Operates

The Platform Capabilities team operates within a shared accountability model alongside Journey Product teams. Platform Directors define the services and their interfaces; Journey teams consume those services to build client-facing experiences. This separation is intentional and important -it is what makes the platform reusable and prevents capability debt from accumulating inside individual product lines.

Platform Directors are expected to hold the line on reusability and standards while remaining genuinely responsive to Journey team needs. The tension between 'build it once, right' and 'deliver for this journey, now' is real, and navigating it well is a core competency for this role.

Directors work closely with technology capability owners across Channel, Payments, Ledger, and CP&S Tech, and with cross-functional partners in Risk, Compliance, and Operations.

What Success Looks Like -Year One
  • Core platform services within your assigned capability cluster in delivery against milestones, with architecture defined and service contracts published to Journey teams.
  • At least one Journey team actively consuming platform services end-to-end, with a clear feedback loop for evolving capability requirements.
  • Dependency interfaces with adjacent platform capability clusters documented, agreed, and operating -no unmanaged gaps between your cluster and the teams upstream and downstream of it.
  • Platform standards embedded in your team's ways of working: API-first design, documented schemas, observable services, and reusable patterns applied consistently.
  • A credible, sequenced roadmap for your capability cluster, with risks and constraints surfaced clearly and proactively.

What We Are Looking For

Core requirements - applicable to all candidates:

  • 8 612 years of product management experience, with a strong preference for roles that span both financial services and digital platform or infrastructure products.
  • Demonstrated experience building or owning shared platform capabilities in a multi-product, API-first environment -comfortable with the distinction between platform services and client-facing journeys.
  • Technical acumen sufficient to be a credible product partner for engineering teams: fluent in API design principles, data modeling, and event-driven architecture patterns without being a developer.
  • Strong cross-functional influence skills -this role works across product, technology, risk, compliance, and operations without direct authority over most of those partners.
  • Ability to operate effectively in a transformation context: setting direction under ambiguity, managing dependencies across a complex program, and communicating trade-offs clearly to senior stakeholders.
  • Transaction banking background - treasury management, cash management, or commercial banking -is a strong plus across all roles on this team.

Preferred qualifications - candidates with depth in one or more of the following areas are strongly encouraged to apply:

  • Client identity, access, and data services - experience with CIAM/IAM patterns, KYC/KYB workflows, entitlement and access governance, or client entity and product catalog data management in a financial services context.
  • Onboarding and activation workflows - experience designing or owning the workflow layer that takes an entitled client through to active product use, including service configuration, operational readiness, and cross-product activation standards.
  • Client intelligence, reporting, and engagement services - experience with financial data reporting platforms, statement generation and delivery, or event-driven alerts and notifications infrastructure in a corporate banking context.
  • Payment and orchestration services - experience with payment initiation or management platforms, payment rail and protocol knowledge (ACH, SWIFT, ISO 20022, RTP/FedNow), or workflow orchestration and rules engine product ownership.

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Net Income
-$6.9 million
5 Year Trend
+6.6%

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