Pfizer

Director, Pfizer Patient Services (PPS) Launch Product Support, Oncology

Pfizer$176K — $294K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
  • 8+ years of experience in biopharma patient services strategy or related fields
  • Experience with Oncology product launches
  • Strong strategic planning mindset and financial skills
  • Expertise in cross-functional leadership and stakeholder management
  • Exceptional written and verbal communication skills
  • Commitment to personal growth and collaboration.

Responsibilities

  • Serve as the subject matter expert for PPS in Oncology product launch teams
  • Lead the development, execution, and operationalization of patient support programs
  • Ensure patient services meet requirements of patients and healthcare providers
  • Create and implement tools to enhance quality and efficiency of launch preparations
  • Conduct monitoring and audits of program launches to ensure quality standards
  • Track brand needs, strategies, and trends in the therapeutic area
  • Evaluate and manage cost-effective vendor solutions
  • Optimize PPS expenditures at the brand level
  • Incorporate PPS leadership strategies into marketing and planning documents
  • Build strong relationships across departments to promote strategic initiatives
  • Design compliant programs with legal and regulatory standards.

Benefits

  • 401(k) plan with Pfizer Matching Contributions
  • Paid vacation, holiday, and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits including medical, prescription drug, dental, and vision coverage
  • Comprehensive and generous benefits to support healthy lives and life moments.
Full Job Description
Role Summary

This vital position is entrusted with crafting the strategy and design of patient services across the entire patient journey. You will be essential in ensuring our offerings meet the needs of both patients and healthcare providers. Key areas of focus include:

  • Comprehensive program strategy and design
  • Copay and affordability assistance
  • Hub support and operations
  • Monitoring the external healthcare landscape
  • Performance management of patient programs

This role will partner closely with the PPS Oncology Business Unit Strategy team, aligning with our Business Unit and product launch strategies. The perfect candidate will possess a deep understanding of the patient journey and insights into the experiences of individuals using Pfizer’s Oncology treatments.

Role Responsibilities

As a vital member of our high-performing team, you will:

  • Serve as the subject matter expert for PPS in Oncology product launch teams.
  • Lead the development, execution, and operationalization of patient support programs and services, leveraging industry best practices.
  • Ensure that patient services fulfill the requirements of both patients and healthcare providers, in line with product launch strategies.
  • Create and implement tools that enhance the quality and efficiency of launch preparations.
  • Conduct monitoring and audits of program launches to ensure quality standards.
  • Track brand needs, strategies, and trends in the therapeutic area.
  • Evaluate and manage cost-effective vendor solutions.
  • Optimize PPS expenditures at the brand level.
  • Incorporate PPS leadership strategies into marketing and planning documents.
  • Build strong relationships across various departments to promote strategic initiatives.
  • Design programs while ensuring compliance with legal and regulatory standards.

Basic Qualifications

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

  • Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred
  • 8+ years of experience in biopharma patient services strategy or related fields.
  • Experience with Oncology product launches.
  • A strong strategic planning mindset and financial skills.
  • Expertise in cross-functional leadership and stakeholder management.
  • Exceptional written and verbal communication skills.
  • A commitment to personal growth and collaboration.

Other Job Details:

  • Last Date to Apply for Job: August 18th, 2026
  • Ability to travel based on business needs
  • NOT eligible for Relocation Package
  • This position is hybrid and requires working from NYHQ 2 to 3 days per week

#LI-PFE

The annual base salary for this position ranges from $176,600.00 to $294,300.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Market Access

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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