HCA Healthcare

Director Performance Improvement Labor

HCA Healthcare$115K — $186K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of professional experience; 4-6 years in relevant roles
  • Proficient in written and verbal communication skills
  • Advanced analytical skills required
  • Experience in healthcare operations is mandatory
  • Preference for familiarity with labor management systems
  • Willingness to travel 30-40% within the Continental Division (Denver, CO Metro Area & Wichita, KS)
  • Bachelor's degree required; Master's preferred or equivalent experience can substitute

Responsibilities

  • Identify productivity opportunities and recommend solutions to relevant leaders
  • Provide input on utilization of PLUS and Benchmark applications for labor cost management
  • Maintain the infrastructure for accurate productivity data in various tools
  • Train departments on PLUS, FPC, Facility Scheduler, and report interpretation
  • Monitor productivity performance with recognized tools and software
  • Oversee daily operations and improve policies to support cost reduction goals
  • Direct standardization of operational policies across the division

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs, including paid time off and family leave
  • Savings and retirement resources, including a generous 401(k) Plan with matching
  • Education support, including tuition assistance and certification support
  • Additional benefits for fertility, family building, adoption assistance, and legal counseling
Full Job Description
This position is incentive eligible.

Salary Estimate: $115980.80 - $186992.00 / year
Learn more about the benefits offered for this job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Job Summary and Qualifications

Job Summary:

Develops and implements strategic planning for labor and productivity management for the Division, sets specific productivity goals to be accomplished, and directs the activities of the Division aimed toward meeting those strategic goals. Identifies productivity opportunities and communicates recommended solutions appropriately with facility and division leaders. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborate with facility executives and department managers to continually improve productivity results. Participates in annual budget process and implements productivity changes as needed. The position is also responsible for complying with corporate policy and procedures, managing resources, promoting teamwork and maximizing internal and external customer satisfaction.

Responsibilities:

  • Identifies productivity opportunities and recommends solutions to the appropriate facility and division individuals.
  • Provides input on the utilization of PLUS and Benchmark; web-based applications used to capture and report statistical values used for managing labor costs based on units of service.
  • Maintains associated infrastructure to insure that accurate and current data is available in productivity based tools (PLUS, Facility Position Control (FPC), Volume Forecasting, Staffing Grids, Facility Scheduler, etc.).
  • Provides training, at the department level, for PLUS, FPC, Facility Scheduler, and Scheduling Excellence tools and report interpretation.
  • Continuously monitor productivity performance using recognized tools and software.
  • Develops, oversees, and improves daily operations, policies, systems and procedures necessary to support cost reduction and system utilization goals.
  • Oversees the position requisition process.
  • Researches and transfers best practices to support performance improvement projects and renders reports based on analysis and research.
  • Directs standardization of operational policies and procedures across division as appropriate.
  • Utilizes comparative data to target performance improvement opportunities.
  • Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
  • Participates in facility and division budget planning.
  • Serve as resource for productivity standard development.
  • Provide weekly and monthly status updates on productivity performance across the Division.
  • Actively participates in projects and conversations with labor management peers in other divisions via corporate support structure and contributes to enterprise knowledge bank.
  • Primary contact for facilities on labor related activities.


Education:

  • Bachelor's degree required.
  • Master's degree preferred. Relative work experience may substitute for other degrees.


Qualifications:

  • 7+ years professional experience; 4-6 years relevant work experience
  • Must be proficient in written and verbal skills
  • Must have advanced analytical skills
  • Experience within healthcare operations required
  • Experience with labor management systems preferred
  • 30-40% Travel within the Continental Division (Denver, CO Metro Area & Wichita, KS)


Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
  • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
  • Wellbeing support, including free counseling and referral services
  • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
  • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
  • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
  • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Director Performance Improvement Labor opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

About HCA Healthcare

HCA Healthcare Careers

Join the dedicated team at HCA Healthcare, a leading provider in the medical field, and be part of a company known for its exceptional care and commitment to innovation. At HCA Healthcare, we offer a variety of job opportunities that allow professionals to grow their careers in a supportive and diverse environment.

Work You’ll Do

At HCA Healthcare, you will contribute to a culture that values patient care above all. Our team members are equipped with the skills and resources needed to provide outstanding healthcare services. With positions ranging from nursing to administrative roles, HCA Healthcare is actively hiring and offers a dynamic workplace where leadership and professional growth are encouraged.

Innovate and Lead

Join a team where innovation is at the heart of everything we do. HCA Healthcare is a place where you can lead efforts to improve patient outcomes using the latest technologies and practices in the healthcare industry. Our leadership is committed to fostering a culture of diversity and inclusion, ensuring all team members can thrive.

Professional Growth and Development

HCA Healthcare believes in nurturing the growth of its employees through robust professional development and training programs. Whether you are just starting your career or are a seasoned professional, we provide the tools and training necessary to advance your skills and take on new challenges. Explore our wide range of career paths and find the position that best suits your skills and passions.

Benefits and Culture

Our employees enjoy a range of benefits designed to support their physical, financial, and emotional well-being. From comprehensive health insurance to retirement plans and employee wellness programs, HCA Healthcare takes care of its team. Our inclusive culture and commitment to work-life balance make HCA Healthcare a desirable place to work.

Internship and Networking Opportunities

For those new to the healthcare field, HCA Healthcare offers internship programs that provide real-world experience and a pathway to full-time employment. Additionally, our extensive professional network allows for endless networking opportunities, helping you to build relationships and advance your career.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with HCA Healthcare? Prepare your resume, sharpen your interview skills, and apply today to become part of a team that’s dedicated to improving lives.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at HCA Healthcare. Explore the possibilities with HCA Healthcare, where your career is nurtured, and your contributions are valued. Join us in our mission to deliver high-quality patient care through innovative practices and a compassionate approach.
Learn more about HCA Healthcare
Size
204,000 employees
Market Cap
$67.9 billion
Industry
Net Income
$3.7 billion
Founded
1968
5 Year Trend
+7.2%
Revenue
$51.5 billion
NASDAQ

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