VXI Global Solutions

Director, People Strategy & Program Management

VXI Global Solutions$199K — $275K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12-15+ years in People Strategy, Operations, Analytics, or management consulting.
  • Experience in leading enterprise-level HR transformation initiatives with measurable impact.
  • Expertise in program and portfolio management, including governance and reporting.
  • Experience with HR M&A activities, especially due diligence and integration.
  • Strong business acumen linking People strategies to operational outcomes.
  • Proficient at translating abstract strategies into operational plans with minimal oversight.
  • Exceptional stakeholder management and influencing skills.

Responsibilities

  • Own the People Strategy roadmap, ensuring executable priorities across teams.
  • Lead the People PMO, managing intake, prioritization, and execution of initiatives.
  • Ensure disciplined execution through strong program management and alignment.
  • Establish performance metrics like KPIs to assess strategy impact and organizational health.
  • Drive change management and adoption of HR initiatives in collaboration with leaders.
  • Lead HR transformation efforts including process optimization and service delivery enhancement.
  • Manage HR M&A efforts covering due diligence and integration.

Benefits

  • In-office work policy with four days in the office and flexible Fridays.
  • In-office perks including subsidized commuter benefits and backup care options.
  • 401k match along with comprehensive medical, dental, and life insurance.
  • Generous vacation policy including company-wide paid days off.
  • Annual wellness stipend for eligible expenses.
  • Parental leave of up to 24 weeks for birthing and 12 for non-birthing parents.
  • Access to family planning tools and reimbursement for fertility treatments.
  • Engaging team events and activities both in-person and virtual.
Full Job Description
About the role

The Director, People Strategy & Programs will be a senior leader within the People organization, responsible for translating Chime's People Strategy into a clear, executable roadmap and ensuring its successful delivery across the company. This role will lead the People PMO and serve as a strategic integrator across People functions, driving alignment, prioritization, and measurable impact.

This leader will act as a catalyst for transforming the People function into a sustained competitive advantage by shaping strategy, managing a portfolio of enterprise-wide People initiatives, and ensuring disciplined execution through strong program management, change leadership, and performance measurement. The role requires deep HR expertise, strong business acumen, and the ability to operate as both a strategic architect and hands-on execution leader in highly ambiguous, high-visibility environments.

The base salary offered for this role and level of experience will begin at $199,000.00 and up to $275,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
In this role, you can expect to
  • Own the end-to-end People Strategy roadmap, translating Chime's People strategy into integrated, executable priorities across People teams.
  • Lead the People PMO, including intake, prioritization, portfolio management, and delivery of enterprise-wide People initiatives.
  • Ensure disciplined execution of People programs through strong program management, governance, and cross-functional alignment.
  • Establish and manage People performance metrics, including KPIs and OKRs, to measure impact, organizational health, and progress against strategy.
  • Drive change management and adoption for major People initiatives in partnership with People Product and functional leaders.
  • Lead large-scale HR transformation efforts, including operating model evolution, process optimization, and service delivery improvements.
  • Own HR M&A efforts, including People due diligence, integration planning, and execution.
  • Build and lead a high-performing People Strategy & PMO team, fostering accountability, clarity, and continuous improvement.
  • Serve as a trusted advisor to senior leaders, influencing decisions and solving complex, ambiguous business challenges.
To thrive in this role, you have
  • 12-15+ years of experience in People Strategy, People Operations, People Analytics, Strategic Workforce Planning, management consulting, or large-scale business and organizational transformation.
  • Demonstrated experience designing and leading enterprise-level HR or business transformation initiatives with measurable impact.
  • Deep expertise in program and portfolio management, including operating rhythms, governance, and executive-level reporting.
  • Experience leading HR M&A activities, including due diligence and post-merger integration.
  • Strong business acumen with the ability to connect People strategy to commercial and operational outcomes.
  • Proven ability to translate abstract strategy into clear operational plans with minimal oversight.
  • Exceptional stakeholder management skills, with the ability to influence and align leaders across a complex organization.
  • Excellent written and verbal communication skills, including executive-level storytelling and synthesis.
  • Highly detail-oriented, disciplined, and capable of managing multiple high-stakes initiatives simultaneously.

#LI-MM1 #LI-Onsite

What we offer for our full-time, regular employees
  • Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. Whether you're coming in regularly or are part of our fully remote program, you'll stay engaged with your work and teammates.
  • In-office perks including backup child, elder, and/or pet care, plus a subsidized commuter benefit to support your regular commute
  • Competitive salary based on experience
  • 401k match plus great medical, dental, vision, life, and disability benefits
  • Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
  • 1% of your time off to support local community organizations of your choice
  • Annual wellness stipend to use towards eligible wellness related expenses
  • Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
  • Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
  • In-person and virtual events to connect with your fellow Chimers-think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes, too!
  • ♥ A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress

We know that great work can't be done without a diverse team and inclusive environment. That's why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

About VXI Global Solutions

VXI Global Solutions is a business process outsourcing company that provides customer care, technical support, and back-office services to its clients. The company was founded in 1998 and has since grown to have over 30,000 employees across 42 locations worldwide. VXI Global Solutions prides itself on its ability to provide high-quality customer service and support to its clients, which range from small startups to Fortune 500 companies. The company's services are designed to help its clients improve customer satisfaction, reduce costs, and increase revenue.
Learn more about VXI Global Solutions
Size
30,000 employees
Industry
Founded
1998

Similar Jobs

More Jobs at VXI Global Solutions

More Business Services Jobs

Find similar Director, People Strategy & Program Management jobs: