Director, People Operations / Human Resources (Hybrid)

The Geneva Foundation

$135K — $155K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Business, Organizational Development, or related field
  • 8+ years of progressive HR/People Operations experience with leadership roles
  • Experience as a strategic HR partner to senior leadership
  • Strong business acumen linking workforce decisions to organizational performance
  • Expertise in talent acquisition, employee relations, and performance management
  • Experience in developing workforce strategies and managing organizational change
  • Proficiency in HR technologies, like Workday and automation tools

Responsibilities

  • Serve as a trusted advisor to the COO and Leadership Team on HR matters
  • Develop and execute a People strategy aligned with organizational goals
  • Partner with Business Development leaders on workforce requirements
  • Lead talent acquisition, workforce planning, and employee engagement initiatives
  • Enhance the employee experience throughout recruitment and career development
  • Oversee and improve employee benefits programs and vendor relations
  • Utilize workforce analytics to inform business decisions and identify trends

Benefits

  • Hybrid work schedule with flexibility for remote work
  • Opportunities for career development and leadership mentorship
  • Involvement in strategic workforce planning that aligns with company growth
  • Engagement in shaping innovative HR practices
  • Collaboration with senior leadership across diverse functions
Full Job Description
About the Role

This full-time hybrid position offers a flexible schedule of 2 in-office days and 3 remote workdays per week. Candidates must be based near one of our corporate offices in Bethesda, MD; Frederick, MD; Tacoma, WA; or Fayetteville, NC and be able to regularly work on site/in office as required. Preference is given to candidates residing in the DMV region. Background check will be administered.

Salary Range

$135,000 - $155,000. Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position.

Required Qualifications
  • Bachelor's degree in Human Resources, Business, Organizational Development, or related field
  • 8+ years of progressive HR/People Operations experience, including leadership responsibility
  • Demonstrated experience serving as a strategic HR partner to senior leadership
  • Strong business acumen and the ability to connect workforce decisions to organizational performance, financial sustainability, and growth
  • Strong knowledge of talent acquisition, employee relations, performance management, compensation, benefits, organizational development, and employment compliance
  • Experience developing workforce strategies and leading organizational change
  • Strong analytical, communication, relationship-building, and problem-solving skills
  • Ability to manage sensitive information with discretion and exercise sound independent judgment
  • Experience overseeing employee benefits and total rewards programs, including vendor management, benefits strategy, cost analysis, compliance, and employee communications
  • Experience with Workday
  • Experience leveraging technology, automation, or AI to modernize HR processes


Preferred Qualifications
  • Master's degree in HR, Business, Organizational Development, or related field
  • SHRM-SCP, SPHR, PHR, or comparable certification
  • Experience in federal government contracting, defense, military medicine, healthcare, scientific research, or another highly regulated environment


Key Responsibilities
  • Serve as a trusted strategic advisor to the COO and Leadership Team on workforce, talent, and organizational matters
  • Develop and execute a People strategy aligned with Geneva's strategic plan, growth objectives, financial priorities, and evolving workforce needs
  • Partner with Program and Business Development leaders to anticipate workforce requirements associated with new business, contract growth, and organizational expansion
  • Lead talent acquisition, workforce planning, retention, succession planning, leadership development, and employee engagement
  • Build proactive talent pipelines and improve the speed, quality, and effectiveness of recruiting
  • Strengthen the employee experience from recruitment through career development and retention
  • Lead the strategy, administration, and continuous improvement of Geneva's employee benefits programs, including group health, dental, vision, life and disability insurance, retirement plans, wellness programs, and other employee benefits
  • Evaluate benefits offerings, costs, utilization, competitiveness, and employee needs; recommend changes that balance employee value, market competitiveness, and organizational affordability
  • Manage relationships with benefits brokers, carriers, consultants, and other third-party providers and ensure effective vendor performance and service delivery
  • Oversee benefits enrollment, communications, compliance, and employee education to ensure employees understand and effectively utilize available programs
  • Lead the evolution of performance management, compensation, benefits, and recognition programs
  • Use workforce data and analytics to identify trends, measure organizational health, and support better business decisions.
  • Lead organizational effectiveness, change management, and culture initiatives
  • Modernize People Operations through technology, automation, and use of AI
  • Provide guidance on employee relations, employment practices, policies, and compliance, partnering with legal counsel when appropriate
  • Ensure People Operations practices comply with applicable federal, state, and local requirements and the unique needs of a federal government contractor
  • Lead, develop, and mentor the People Operations team while establishing clear service expectations and performance measures.
  • Partner across Finance, Programs, IT, Business Development, Corporate Strategy, and other functions to ensure people strategies support enterprise priorities


The Leader We're Looking For
  • Strategic but execution-oriented. Can translate strategy into action and measurable results
  • A business partner. Understands the connection between people, performance, financial sustainability, and organizational growth
  • Forward-looking. Anticipates workforce challenges and opportunities before they become business issues
  • Data-driven. Uses meaningful workforce data to inform decisions and measure impact
  • A trusted advisor. Comfortable advising, influencing, and respectfully challenging senior leaders
  • Innovative. Looks for smarter, simpler, and more effective ways to work
  • People-centered. Builds trust, accountability, engagement, and a strong employee experience
  • Change-oriented. Can lead people and organizations through growth, transformation, and evolving priorities
  • Mission-driven. Understands the importance of Geneva's mission and the people who make it possible


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