Job DescriptionThe RoleAs a Pension Outsourcing Director, you will perform a wide variety of recurring defined benefit plan administration services for clients, contribute to special projects, and provide ad hoc client support services. You will serve as the day-to-day project manager, contributing to client management and special projects, while also mentoring less experienced associates.
You will have the opportunity to:
- Manage and coach team to ensure progress against established budgets, timelines and quality standards
- Serve as primary, daily contact to clients on delivery of services
- Respond to and resolve complex issues, including those escalated by clients and colleagues
- Review work and deliverables of colleagues
- Raise issues as appropriate to Directors
- Enhance your expertise in retirement plan design and administration
- Be on a career path with growth and advancement
- Employ the most cutting-edge tools and resources and work with top talent in the industry
- Prepare moderately complex benefit calculations and trust instructions
- Collect, manipulate, reconcile, and review participant data - identifying and resolving issues as they arise
- Resolve complex plan provision questions and issues surfaced by less experienced Analysts
- Follow and update documentation materials as directed
- Employ Towers Watson's Professional Excellence tools and concepts to ensure efficient and quality output/service delivery
- Adhere to plan documents and government regulations in administering plans
- Deliver on projects to meet or exceed client expectations
- Increase efficiency within client teams by identifying ways to improve processes
- Develop and train less experienced Benefits Analysts
QualificationsThe Requirements- Minimum of 13 years defined benefit plan administration and manual calculation experience required
- Bachelor's or Master's degree in mathematics, statistics, finance or any other major with significant quantitative course work; with a strong academic record
- Strong knowledge of the fundamentals of defined benefit plan design
- Strong analytical and problem-solving skills
- Solid expertise in Microsoft Excel and Word
- Strong attention to detail
- Professional, client-focused approach to colleagues and assignments
- Seeks out experiences that may change perspective or provide an opportunity to learn new things
- Strong oral and written communication skills in English
- Ability to organize, set priorities, work independently and complete multiple projects within established deadlines
- Bachelors or Associate Degree in Math, Business Administration, Statistics or related field, with a strong academic record
- In office presence: 3 days per week
- Strong oral and written communication skills in English and French is required for all candidates residing in Quebec.
CompensationThe base salary compensation range being offered for this role is $90,000 CAD -$125,000 CAD per year.
This role is also eligible for an annual short-term incentive bonus.
Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.
This job posting is an advertisement for an existing vacancy.
