Royal Bank of Canada

Director, Payments Product Development

Royal Bank of Canada$200K — $250K *
Finance & Insurance
15+ years of experience
Job Overview by Ladders

Qualifications

  • 20+ years in financial services with a focus on cash management or transaction banking.
  • 15+ years specialized in payment products, wire processing operations, and payment rails.
  • 7+ years of agile product ownership experience; adept in user stories and backlog management.
  • Expertise in ISO and MT/MX payment standards; knowledge of APIs and SWIFT.
  • Solid grasp of emerging technologies, industry trends, and legal compliance in payments.

Responsibilities

  • Lead vision and roadmap for cash management payment products.
  • Own product development in an agile environment, translating strategy into actionable features.
  • Work with design teams to create product service design blueprints.
  • Coordinate with cross-functional teams for seamless product launches and compliance validation.
  • Develop training materials and support product adoption across operations and client services.
  • Evaluate emerging technologies and market trends to inform product strategy.

Benefits

  • Comprehensive Total Rewards Program including health, dental, vision, life, and disability insurance.
  • 401(k) program with company-matching contributions.
  • Supportive leaders focused on your development through coaching and mentorship.
  • Opportunity to make a difference and have a lasting impact.
  • Dynamic, collaborative work environment with a high-performing team.
  • Challenging work that fosters close client relationships.
Full Job Description
Job Description

What is the opportunity?

The Payment Product Development Director will lead end-to-end product development for RBC Capital Markets' cash management and payment solutions. You will establish product vision, strategy, and roadmap while collaborating across engineering, operations, sales, legal, compliance, risk, and strategic partners to deliver innovative, best-in-class payment capabilities. Operating within an agile framework, you will drive product evolution from conception through launch and optimization.

What will you do?

  • You will lead the vision and roadmap for cash management payment products including ACH, Fedwire, and other payment rails, ensuring alignment with RBC's strategic objectives.
  • You will own payment product development in an agile environment, translating strategy into prioritized features and user stories while managing backlog refinement and delivery cadence.
  • Working closely with the Design team, you will establish product service design blueprints guided by a north star approach that balances innovation with user needs.
  • You will coordinate across functional teams to ensure seamless product development and launch execution while establishing appropriate controls and validating compliance with RBC guidelines.
  • You will lead product rollouts by developing training materials and supporting adoption across Operations, Client Services, Sales, and related functions.
  • Additionally, you will assess emerging technologies and market trends to inform product strategy and competitive positioning.


What do you need to succeed?

Must-have

  • You will have 20+ years of experience in financial services with deep expertise in cash management or transaction banking, combined with 15+ years of specialized knowledge in payment products, wire processing operations, and payment rails.
  • You will bring 7+ years of hands-on experience in agile product ownership, including proficiency in creating user stories, backlog refinement, and sprint execution.
  • Technical competencies include expertise in ISO and MT/MX payment standards; working knowledge of digital channels (host-to-host, APIs, SWIFT, and TMS/ERP integration); and familiarity with payment product pricing strategies.
  • You will possess a solid understanding of emerging technologies and current industry trends, combined with working knowledge of legal and compliance obligations in payments. JIRA fluency and the ability to produce business process maps are essential.


Nice-to-have
  • You will be a collaborative team player who works effectively with both technical and non-technical stakeholders, comfortable navigating ambiguity and rapid change with a startup mentality.
  • You will show initiative, drive tasks to completion with minimal guidance, and embody a "can do" attitude.
  • CTP certification is preferred but not required.
  • Beyond technical skills, you will demonstrate a client-centric mindset in product design, strong organizational abilities, and excellent oral and written communication skills.


What's in it for you?

  • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
  • Opportunities to build close relationships with clients.


The expected salary range for this particular position is $200,000-$250,000 depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase yr total compensation, provided the business meets its performance targets and you meet your individual goals.

5,000

Job Skills
Adaptability, Critical Thinking, Customer Service, Detail-Oriented, Financial Engineering, Financial Statement Analysis, Investments Analysis, Personal Development, Personal Initiative, Teamwork

Additional Job Details

Address:

GOLDMAN SACHS TOWER, 30 HUDSON STREET:JERSEY CITY

City:

Jersey City

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-01

Application Deadline:

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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