Director, Outpatient Services, Behavioral Health

LifePoint Health

• $111K — $150K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in social work, counseling, or related field from an accredited institution required.
  • Independent Counseling or Social Work license required by state regulations.
  • Three years of clinical experience in a behavioral health care setting required.
  • Three years of experience working with patient populations served at the facility required.
  • CPR certification required within 30 days of employment and before patient contact.
  • De-escalation certification required within 30 days of employment and before completing orientation.

Responsibilities

  • Ensure consistent delivery of approved clinical programs and therapeutic services.
  • Supervise, train, and evaluate therapists, providing feedback and corrective actions as needed.
  • Conduct audits of patient charts to ensure compliance with standards and regulations.
  • Participate in accreditation and regulatory survey activities.
  • Complete required reports, including performance audits and financial reviews, in a timely manner.
  • Collaborate with nursing staff for timely medical evaluations of patients.
  • Engage in treatment team meetings for effective interdisciplinary communication and coordinated care.

Benefits

  • Comprehensive medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance, as well as paid family leave and PTO.
  • Higher education and certification tuition assistance, loan assistance, and 401(k) with company matching.
  • Mental, physical, and financial wellness resources, gym memberships, and virtual care services.
  • Ongoing learning and career advancement opportunities.
Full Job Description
Job Description

Job Title: Director of Outpatient - Valley Springs Behavioral Health
Job Type: Fulltime, Days
Schedule: Typically, 8am-5pm

How You'll Contribute
• Ensures consistent implementation and delivery of all approved clinical programs and therapeutic services.
• Provides supervision, feedback, training, and performance evaluation for therapists, including coaching or corrective action when necessary.
• Ensures all therapeutic interventions-individual, group, and family-are delivered and documented in accordance with professional clinical standards.
• Conducts routine audits of patient charts to verify compliance with regulatory and organizational requirements.
• Actively participates in accreditation and regulatory survey activities.
• Ensures timely completion of all required reports, including weekly updates, performance improvement audits, financial reviews, and quarterly summaries.
• Participates consistently in treatment team meetings to support interdisciplinary communication and coordinated care.
• Collaborates with nursing staff to ensure timely medical evaluations for all patients.
• Ensures therapists clearly communicate therapeutic goals, treatment plans, and roles to patients and families.
• Participates in complaint resolution processes and supports timely, effective service recovery.
• Oversees completion of required patient surveys and assessments in accordance with organizational policy.
• Collaborates with the Outpatient Coordinator to address and resolve daily transportation needs or concerns.
• Identifies and cultivates new referral sources while maintaining strong relationships with existing partners.
• Works collaboratively with internal departments to support patient engagement, access, and continuity of high-quality care across the continuum.
• Partners with People Services, Quality, Business Office, HIM, and Utilization Review to support recruitment, retention, regulatory compliance, performance improvement, and resolution of authorization or denial issues.
• Always exhibit the company's core values of champion patient care, do the right thing, embrace individuality, act with kindness, and making a difference together.
• Other duties as assigned.

Why join us:

We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.

• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.

• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.

• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).

• Professional Development: Ongoing learning and career advancement opportunities

What we are looking for:
• master's degree in social work, counseling, or related field from an accredited school required.
• Independent Counseling or Social Work license required per state regulations.
• Three years of clinical experience in an inpatient or outpatient behavioral health care setting required.
• Three years of experience working with patient populations served at the facility required.
• CPR certification is required within 30 days of employment and prior to any patient contact.
• De-escalation certification is required within 30 days of employment and prior to completion of orientation.

Salary Range: $111,300 - $150,238

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