Director, Operations

Sodexo

$134K — $174K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 7 years of management experience
  • 7 years of related experience
  • Proven skills in operational solutions and efficiency
  • Financial acumen in alignment of budgets to business goals

Responsibilities

  • Provide HTM capital planning support through asset data analytics and technology forecasting
  • Oversee equipment lifecycle assessments and replacement planning
  • Manage projects and consult with clients to optimize healthcare investments
  • Lead and mentor a team in technical tasks and service delivery
  • Influence business decisions through data-driven insights and quality improvement planning

Benefits

  • Comprehensive medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Career growth opportunities and tuition reimbursement
  • Work in an organization valuing proactive leadership and continuous improvement
Full Job Description
Provides HTM capital planning support through asset data analytics, equipment lifecycle assessment, technology forecasting, replacement planning, project management, client consulting, and manufacturer engagement to optimize healthcare investments.

Experienced HTM professional with expertise in medical equipment management, healthcare regulations, strategic planning, data analytics, process improvement, executive-level communication, customer service, and leading technical teams and programs

About the job

This role is ideal for a hands-on, strategic leader who thrives at the intersection of operations, client service, and performance excellence. You'll oversee key functions that support high-impact client accounts, ensuring seamless service delivery, operational compliance, and alignment with broader business goals.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $134640 - $174240

Incentive Eligibility: Eligible to participate in Sodexo's incentive plan and earn variable compensation in addition to base salary

What's in it for you
  • Play a pivotal role in driving operational excellence across multiple client accounts and service lines.
  • Collaborate closely with internal teams and clients to tailor solutions that meet unique operational goals.
  • Support strategic initiatives with hands-on leadership in project execution, compliance, and service innovation.
  • Influence business decisions through data-driven insights, feasibility studies, and quality improvement planning.
  • Lead and mentor a dedicated team, providing training and development that elevates both people and performance.
  • Gain exposure to cross-functional projects that support enterprise growth and strengthen client relationships.
  • Join an organization that values proactive leadership, continuous improvement, and operational impact at scale.


What you'll bring
  • A proven skillset to deliver operational solutions that drive efficiency, quality, and client satisfaction across diverse service environments.
  • Financial acumen with experience in aligning budgets to business goals and managing cost-effective operations.
  • Excellent planning, time management, and prioritization skills to lead multiple initiatives in a fast-paced setting.
  • A client-first mindset with communication skills to foster trust, influence outcomes, and strengthen long-term partnerships.
  • Resilience and adaptability under pressure, with a track record of leading teams through change and achieving measurable results.


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 7 years
  • Related Experience: 7 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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