Walmart

Director, Operations - Sales Enablement - Walmart Connect

Walmart$132K — $264K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of experience in sales enablement or related fields
  • 3+ years in a leadership role
  • Strong understanding of sales processes and methodologies
  • Proficiency with learning management and content platforms
  • Excellent instructional design and adult learning knowledge
  • Strong content creation and storytelling abilities
  • Experience in measuring program impact through metrics

Responsibilities

  • Define and execute a sales enablement strategy aligned with business goals
  • Partner with leadership to identify capability gaps and develop enablement solutions
  • Lead design and delivery of impactful training programs
  • Establish metrics to measure enablement impact on sales performance
  • Oversee onboarding programs for new hires and transition roles
  • Create ongoing learning programs for skill enhancement
  • Manage a centralized content repository for easy access to resources

Benefits

  • Comprehensive onboarding and continuous learning opportunities
  • Access to cutting-edge enablement technologies
  • Opportunity to lead and develop a high-performing team
  • Focus on diversity, inclusion, and a culture of continuous improvement
  • Performance bonuses and potential stock options
Full Job Description
Position Summary...
The Director, Sales Training and Enablement is responsible for developing and delivering the tools, training, content, and resources that empower sales teams to perform at their best. This role bridges strategy and execution by ensuring sellers have what they need—when they need it—to drive results and build stronger customer relationships. The Director leads the design and delivery of training programs, onboarding experiences, sales content, and enablement initiatives that align with business priorities and support sales excellence across the organization.

What you'll do...
Sales Enablement Strategy & Leadership 
  • Define and execute a comprehensive sales enablement strategy that aligns with business goals and sales priorities 
  • Partner with sales leadership to identify capability gaps and develop targeted enablement solutions 
  • Lead the design and delivery of training programs that drive knowledge retention, skill development, and behavior change 
  • Establish metrics and frameworks to measure the impact of enablement programs on sales performance 
Training Program Development & Delivery 
  • Oversee the design, development, and delivery of onboarding programs for new hires and role transitions 
  • Create and manage ongoing learning programs that build product knowledge, selling skills, and customer engagement capabilities 
  • Develop certification programs, learning paths, and competency frameworks for sales roles 
  • Leverage adult learning principles and instructional design best practices to create engaging, effective training experiences 
Content & Resource Development 
  • Lead the creation and curation of sales content, including pitch decks, playbooks, case studies, and customer-facing materials 
  • Partner with Product, Marketing, and other teams to ensure sellers have access to accurate, compelling content 
  • Build and maintain a centralized content repository and enablement platform for easy access to resources 
  • Develop templates, tools, and job aids that support sellers in key moments of the sales cycle 
Sales Onboarding & Ramp 
  • Design and manage comprehensive onboarding programs that accelerate time-to-productivity for new sellers 
  • Develop role-specific learning paths and milestones for different sales positions (e.g., Account Executives, Growth Partners) 
  • Monitor onboarding effectiveness through metrics such as ramp time, certification completion, and early performance indicators 
  • Continuously refine onboarding based on feedback, business changes, and performance data 
Technology & Platform Management 
  • Drive adoption of enablement technologies and ensure sellers are trained on how to access and use resources 
  • Evaluate emerging enablement technologies and recommend investments that improve productivity and effectiveness 
Stakeholder Collaboration & Alignment 
  • Build strong partnerships with sales leaders, product teams, marketing, and other cross-functional stakeholders 
  • Align enablement programs with go-to-market strategies, product launches, and key business initiatives 
  • Communicate program plans, progress, and outcomes to stakeholders and leadership 
  • Gather feedback from sellers and leaders to continuously improve enablement offerings 
People Leadership 
  • Lead, coach, and develop a high-performing sales enablement and training team 
  • Set clear goals, provide ongoing feedback, and create development opportunities for team members 
  • Foster a culture of learning, innovation, and continuous improvement 
  • Champion diversity, inclusion, and belonging within the team and across the organization 
What you'll bring...
  • 8+ years of experience in sales enablement, sales training, learning & development, or related field; 3+ years in a leadership role 
  • Strong understanding of sales processes, methodologies (e.g., MEDDIC, Challenger, SPIN), and the buyer journey 
  • Experience designing and delivering training programs for sales organizations, including onboarding and ongoing development 
  • Proficiency with learning management systems (LMS), content management platforms, and enablement tools (e.g., Highspot, Seismic, Lessonly) 
  • Excellent instructional design skills and knowledge of adult learning principles 
  • Strong content creation and storytelling skills, with the ability to translate complex concepts into clear, compelling materials 
  • Proven ability to manage multiple programs simultaneously and deliver results in a fast-paced environment 
  • Excellent communication and presentation skills, with the ability to engage and influence diverse audiences 
  • Experience measuring the impact of enablement programs through metrics and data analysis 
  • Bachelor's degree in Business, Communications, Education, or related field; MBA or relevant certifications preferred 


Hoboken, New Jersey US-10279: The annual salary range for this position is $132,000.00 - $264,000.00
Bentonville, Arkansas US-30008: The annual salary range for this position is $110,000.00 - $220,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Stock

‎ 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor’s degree in Business Administration, Engineering, Operations, or related field and 5 years’ experience in operations, project management, or related area OR 7 years’ experience in operations, project management, or related area. 3 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Working on cross-functional teams or projects

Masters: Business Administration

Project Management - Project Management Professional - Certification

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

Similar Jobs

More Jobs at Walmart

More Retail & Consumer Goods Jobs

Find similar Director, Operations - Sales Enablement - Walmart Connect jobs: