Director, Operations & Planning

Department: President's Office

Location: District Administration

Reports To: Associate Vice President & Chief of Staff

Recruitment Type:

Requisition ID: req6487

Employment Type: Administration and Professionals

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:

SUMMARY

Ensures the Office of the Presidentfunctions with efficiency, accountability, and strategic foresight. Provides fiscalstewardship, operational leadership, and the planning and execution ofinstitutional events that reinforce Vision 2030 and the College's mission.

Manages budgets, coordinateshigh-profile events, and leads institutional planning efforts for presidentialinitiatives, the Director strengthens the Office as a hub of organizationalexcellence. Collaborates and complements the Chief of Staff and the ExecutiveDirector for Presidential Strategy, Engagement, and Impact by focusing onoperations, planning, and execution.

DUTIESAND RESPONSIBILITIES

• Leads the planning and execution of collegewide events coordinated through the Office of the President, including All-Employee Convening, staff development sessions, milestone celebrations, and other institutional events.
• Coordinates planning processes that ensure these events reinforce organizational culture, strategic priorities, and community trust.
• Partners with divisions, campuses, facilities, and external vendors to deliver seamless, high-quality events.
• Develops, manages, and strengthens collaborative relationships across the College, works collaboratively with all college departments.
• Manages budgets, accounts payable/receivable, and vendor contracts related to events. Ensuring transparency, accountability, and compliance in financial operations.
• Develops and maintains systems for budget forecasting, reporting, and resource allocation. Leveraging collegewide systems to provide accurate data related to event expenses.
• Develops and manages operational plans that translate presidential initiatives into actionable events, timelines, and deliverables.
• Supports the design of listening tours, civic dialogues, and stakeholder forums as part of institutional planning processes.
• Prepares briefing materials and follow-up reports that capture insights and inform institutional decision-making.
• Leads operational improvement projects to enhance the effectiveness of the Office of the President and college systems and processes.
• Builds and maintains project management systems that improve coordination and accountability.
• Provides adaptive problem-solving and troubleshooting across office functions.
• Supervises vendors, event teams and temporary staff as assigned.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

EDUCATIONAND EXPERIENCE/TRAINING

• Bachelor's degree in business administration, public administration, communications, or related field.
• Significant related experience may substitute for education
• Minimum 5 years progressively responsible experience in operations, event planning, operations, or program administration.
• Demonstrated experience managing budgets and coordinating high-profile events.

KNOWLEDGE,SKILLS, and ABILITIES

• Strong knowledge of event planning and operationalizing initiatives
• Ability to bring creativity and innovation to business processes.
• Proven ability to manage multiple priorities in a fast-paced, high-profile environment.
• Possess the ability to act with professionalism, exercise discretion, and adaptability in sensitive contexts.
• Excellent organizational, time management, communication, and relationship-building skills
• Strong written, verbal, and interpersonal skills
• Ability to build strategic relationships with colleagues, vendors, and external customers.
• Demonstrated commitment to providing best-in-class customer service.
• Possess sensitivity to respond appropriately to the needs of the staff and the community.

PREFERRED QUALIFICATIONS
(Or equivalent job-related experience providing the necessaryknowledge, skill, and abilities to perform the functions of this positionproficiently)

EDUCATIONAND EXPERIENCE/TRAINING

• Master's Degree in a related field

Target Starting Salary Range: $85,000 to $92,000

The final offer for the successful candidate is targeted to fall within this range but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and/or preferred job requirement(s).

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.