Job Family Group

Business Operations

Job Profile

Director, Operations Management

Management Level

Director

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 25% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $148,500.00 - $247,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

***Candidates must reside in the Atlanta, GA market with expectations to go into the office as needed for team collaboration.

Job Summary:

Leads growth strategy for the DealShield portfolio, from market sizing and business case through commercialization and implementation, with P&L accountability for new products. Partners with commercial and field teams to support independent auction network expansion. Applies business intelligence and continuous improvement methods to scale. Leads and develops a team of 5.

Primary Duties/Key Responsibilities:

• Owns multi-year growth strategy for the DealShield portfolio: market sizing, prioritization, and business case development.
• Leads development, commercialization, and implementation of new DealShield products including Return Advantage and Seller Guarantee. Accountable for post-launch P&L.
• Supports independent auction network growth through analysis, location economics, and onboarding readiness. Monitors partner profitability and addresses performance issues.
• Leverages business intelligence to assess trends, surface cross-organizational issues, and recommend action. Applies Streamline360 methods to scale efficiently.
• Leads, coaches, and develops a team of 5. Builds bench strength by delegating strategic scope, not execution.

Required Experience & Specialized Knowledge and Skills:

• BS/BA degree in a related discipline with 10 years of experience in a related field and at least 5 years in a management or lead role; or MS/MA degree in a related discipline with 8 years of experience in a related field; or Ph.D. in a related discipline with 5 years of experience in a related field.
• Agility, flexibility, and a "how can we" positive attitude.
• Strong analytical thinking and decision-making.
• Demonstrated ability to think ahead and drive proactive action.
• Demonstrated ability to develop and defend strategy independently, translating ambiguous market opportunity into a funded, sequenced plan.
• Customer Focus: alignment of activities and resources around a clear understanding of customer desires and how to help customers achieve their goals.
• Results Orientation: commitment to continuous improvement of business practices and to assuring completed work adheres to the highest standards of excellence.
• Communications organization and delivery: ability to communicate across a variety of mediums and levels of the organization.
• Other duties as needed or required.
• Requires physical ability and mental acuity to execute the duties of the position within required timeframes to meet business requirements.
• Travel: up to 25%

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.