KY Regional Director of Oncology COE - Deaconess Health SystemDeaconess is seeking a dynamic and strategic KY Regional Director of Oncology Centers of Excellence (COE) to lead oncology operations across the Kentucky region. This role provides 24/7 accountability for service line performance and ensures excellence in quality, safety, patient experience, financial stewardship, and workforce engagement across medical oncology, surgical oncology, radiation oncology, and infusion services.
Key Responsibilities
- Strategic & Operational Leadership:
- Direct regional oncology clinics, infusion centers, and radiation services.
- Lead service line strategy, growth initiatives, and market development.
- Serve as the primary liaison between oncology providers and system leadership.
- Build strong physician partnerships to support alignment and engagement.
- Represent the region in organizational strategy meetings and external collaborations.
- Establish clear accountability, performance metrics, and productivity standards.
- Clinical Practice & Performance
- Ensure high-quality patient care and optimal clinical outcomes.
- Partner with physicians and clinical leaders to maintain standards of practice.
- Identify patient needs, trends, and opportunities for new programs or services.
- Support staff competency, education, and clinical development.
- Quality, Safety & Compliance
- Translate organizational initiatives into department goals.
- Lead quality improvement projects and monitor patient satisfaction.
- Ensure compliance with regulatory and accreditation standards (ACHC, Joint Commission, CoC, state requirements).
- Use data, evidence-based practice, and workflow optimization to improve operations.
- Customer Loyalty & Experience
- Use patient, staff, and physician feedback to drive service improvements.
- Respond to concerns, identify trends, and implement corrective actions.
- Strengthen relationships through rounding, communication, and service recovery.
- Human Resources & Workforce Engagement
- Recruit, hire, develop, and retain qualified staff and providers.
- Foster a healthy work environment and model effective communication.
- Provide coaching, conflict resolution, and professional development opportunities.
- Monitor staff satisfaction and implement improvement strategies.
- Fiscal ManagementDevelop and manage operating and capital budgets.
- Monitor financial performance and resource utilization.
- Identify opportunities to reduce costs and enhance revenue without compromising care.
- Oversee long-range financial planning and capital equipment needs.
Qualifications:
- Bachelor's degree in Nursing, Healthcare Administration, or related field required. Master's degree (MBA, MSN, MHA) preferred.
- Minimum 3 years of leadership experience; hospital management preferred.
- Strong leadership, communication, and problem-solving skills.
- Ability to collaborate effectively across disciplines and build strong professional relationships.
