The Travelers Companies, Inc

Director of Workday HCM Engineering & Intelligent Workforce Experiences

The Travelers Companies, Inc$139K — $230K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of software engineering experience required, preferably in insurance or financial services.
  • Expertise in Workday Platform, including HCM, Financials, and Integrations.
  • Proven experience in leading Agile delivery teams for full lifecycle Workday implementations.
  • Strong ability to foster talent through mentorship and skills development.
  • Knowledge of AI-driven solutions and emerging technology in HR.
  • Exceptional communication skills, with a knack for translating complex tech into business-friendly language.

Responsibilities

  • Lead and mentor a team of engineers and consultants driving HR technology solutions.
  • Oversee design, development, testing, and implementation of Workday HCM systems.
  • Resolve high-impact technical issues efficiently and thoroughly.
  • Identify technological opportunities to streamline business processes.
  • Stay current on industry trends to provide innovative software solutions.
  • Manage and enforce engineering standards within Workday deployments.

Benefits

  • Health insurance coverage for employees and eligible family members from day one.
  • 401(k) matching contributions dollar-for-dollar up to 5%, and a fully funded Pension Plan.
  • Minimum of 20 days of Paid Time Off annually, plus 9 paid holidays.
  • Access to wellness resources and mental health support services.
  • Encouragement of community involvement through a volunteer rewards program and matching gift opportunities.
Full Job Description
Travelers is seeking a Director of Workday HCM Engineering & Intelligent Workforce Experiences to join our organization as we transform our HR Technology organization. This is an opportunity to do more than lead a team, it's a chance to define what great HR technology delivery looks like at scale. As a Director within HR Tech, you'll sit at the intersection of platform excellence, people leadership, and AI-driven innovation, guiding a team of engineers and configuration specialists who are shaping the systems that power the employee experience at Travelers. From aligning to engineering standards on the Workday platform to championing emerging AI capabilities that make every manager, employee, and candidate interaction smarter and more seamless, this role will lead the delivery of the future of HR people and product practices. If you're the kind of leader who builds high-performing teams with intention, who thrives when strategy and execution are both on your plate, and who sees HR technology not as a support function but as a competitive differentiator this role was built for you. What Will You Do? - Lead a team of Software Engineers and Business Systems Consultants by providing technical guidance, skill development and mentorship while modeling Travelers' leadership behaviors. - Direct complex design, development, analysis, configuration, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementation based on user or system specifications for impactful and high-visibility tasks. - Lead investigation and resolution efforts for critical, high impact problems, defects, and incidents. - Seek opportunities where technology can be utilized to improve the business and provide more efficient processes. - Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems. - Perform other duties as assigned. What Will Our Ideal Candidate Have? - Workday Platform Expertise: Demonstrated hands-on experience with Workday HCM, Financials, or Integrations (Studio, EIB, Orchestration), with the ability to guide architectural decisions, govern configuration standards, and translate complex business requirements into scalable, maintainable Workday solutions. - Team Leadership & Talent Development: Proven track record of building, coaching, and developing high-performing teams of Workday engineers and configuration specialists, fostering a culture of continuous learning, accountability, and career growth through mentorship, performance management, and skills development planning. - Delivery Excellence: Experience leading Agile delivery teams through full lifecycle Workday implementations, enhancements, and support, consistently driving on-time, high-quality outcomes while managing scope, dependencies, and stakeholder expectations across cross-functional programs. - Configuration & Engineering Standards: Ability to establish and enforce configuration governance, code quality standards, and engineering best practices across Workday tenants, including change control, testing rigor (unit, integration, regression), and documentation discipline to ensure platform stability and auditability. - AI & Emerging Technology Leadership : Experience identifying, piloting, and scaling AI-driven solutions within HR technology ecosystems, including agentic workflows, intelligent automation, and generative AI integrations, to deliver personalized, efficient employee, manager, and candidate experiences across platforms including Workday and enterprise systems such as Sana. - Cross-Functional Partnership & Stakeholder Engagement: Skilled at partnering with HR, Finance, and IT stakeholders to prioritize roadmap initiatives, align delivery capacity to business value, and serve as a trusted technical advisor who bridges the gap between platform capabilities and organizational needs. - 5 years of related experience; including insurance / financial services industry experience. - Interprets internal/ external business challenges and recommends best practices to improve SDLC processes. - Delivery - Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems. - Domain Expertise - Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers. - Problem Solving - Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize. - Also adept at making decisions that involve a significant number of factors with broad implications. - Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener. - Leadership - Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members. What is a Must Have? - Bachelor’s degree in computer science, related STEM field, or its equivalent in education and/or work experience. - 6 additional years of software engineering experience. What Is in It for You? - Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. - Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. - Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. - Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. - Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

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Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ

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