Role and Responsibilities- Lead all entry-level technical training and workforce development initiatives.
- Design and implement structured technician development programs.
- Train and mentor new technicians in:
- HVAC fundamentals
- Building automation and controls
- Fire alarm systems
- Electronic security systems
- Mechanical systems and preventive maintenance
- Conduct hands-on field training, ride-alongs, and real-world jobsite instruction.
- Build apprenticeship-style development programs focused on long-term technician growth.
- Teach safety practices, tool usage, troubleshooting, communication, and field professionalism.
- Evaluate trainee performance and provide coaching, development plans, and career guidance.
- Partner with recruiters, trade schools, workforce programs, and hiring managers to identify and onboard entry-level talent.
- Assist recruiting teams in evaluating candidates for technical aptitude, attitude, and long-term growth potential.
- Develop training materials, onboarding standards, and technical development pathways.
- Promote retention and career advancement of newly hired employees.
- Manage training budgets, certifications, vendor partnerships, and educational resources.
- Ensure compliance with OSHA, NFPA, and company safety standards.
- Other such duties and responsibilities as assigned by the Company from time to time.
Qualifications and Requirements- 10+ years of field experience in HVAC, controls, fire alarm, security, mechanical services, or related technical industries.
- Strong passion for mentoring and developing inexperienced employees.
- Proven leadership experience managing technical training or workforce development programs.
- Excellent leadership, communication, and coaching skills.
- Strong operational and field-service knowledge.
- Experience developing apprenticeship, onboarding, or certification programs.
- Ability to lead cross-functional initiatives with operations, HR, and recruiting teams.
- Excellent presentation, mentoring, and leadership skills.
- Ability to simplify technical concepts for new employees.
- OSHA certifications and industry certifications preferred.
- Valid driver's license and willingness to travel to jobsites and training locations.
- Proficient with Microsoft Office and basic recruiting technology.
- High level of integrity and professionalism.
- Physical Demands: Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents.
- Must successfully pass a background check and drug test.
Work Environment: Work is performed in an office environment with air conditioning and bright lights.
Benefit HighlightsAt MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
- Medical/Dental/Vision Insurance
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan
Additional Notes- If you are unable to apply electronically and require an accommodation, please contact [email protected]
MSS Employees, please visit the MSS Career Center or contact HR to apply.
