Small Door Veterinary

Director of Strategy

Small Door Veterinary • $120K — $150K *
New York, NY 10025In-Person
Business Services
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • 6-10 years in strategy or management consulting, preferably in high-growth consumer or healthcare sectors.
  • Proven experience leading complex organizational change initiatives.
  • Advanced analytical skills with expertise in Excel for modeling and data analysis.
  • Ability to multitask while maintaining a high level of organization.
  • Fluency in AI tools for research, analysis, and workflow optimization.
  • Exceptional communication and presentation skills.
  • Self-starter with a strong work ethic and the ability to operate in ambiguity.
  • High emotional intelligence and the ability to build trust across teams.

Responsibilities

  • Drive key company initiatives by coordinating across various business functions.
  • Act as a strategic partner to executive leadership and develop structured operating plans.
  • Lead individual projects from idea to implementation, managing risks and resources effectively.
  • Collaborate with clinic teams to address operational challenges and implement lasting solutions.
  • Create impactful presentations for the CEO and board by synthesizing data into compelling narratives.
  • Track and realize value from initiatives, defining KPIs with the finance team.
  • Analyze market opportunities and develop cases for new business improvements.

Benefits

  • Equity ownership in the company
  • Comprehensive health, dental, and vision insurance
  • 401K benefits with company match
  • Generous paid time off and parental leave policies
  • Collaborative and supportive workplace culture
  • Access to discounted veterinary care for employees' pets
  • Opportunities for career advancement and personal growth
  • Health and wellness benefits, including commuter benefits.
Full Job Description
The Role

As Director of Strategy, you'll drive the company's most important and complex cross-functional initiatives - from the executive suite to the clinic floor - partnering directly with the CEO and senior leadership to set and sequence priorities. This is a high-visibility role for someone who pairs sharp analytical instincts with the ability to work across every function, turning ambiguity into structured plans and then making sure those plans actually land. You'll be equally comfortable building the model and sitting with the operators, finance, and clinical teams who have to act on it.

What you'll do
  • Drive our most complex, company-defining initiatives from end to end - coordinating across functions and workstreams (marketing, product, operations, people, finance, and systems), tracking progress against the roadmap, and serving as a central point of coordination across the business.
  • Act as a strategic thought partner to the CEO and senior leaders - driving the strategic planning cadence and translating high-level priorities into structured roadmaps, operating plans, and clear decision frameworks.
  • Take individual strategic projects from concept through delivery - proactively surfacing risks, dependencies, trade-offs, and resource needs before they become problems.
  • Go deep on operational and performance challenges across our practices - diagnosing root causes on the ground, then partnering directly with clinic and field teams to design and implement solutions that stick.
  • Build and deliver high-impact materials for the CEO, executive team, and board - synthesizing analysis into crisp recommendations and clear narratives that drive decisions.
  • Own value tracking and realization across key initiatives - partnering with finance to define KPIs, monitor progress, and hold workstreams accountable to committed outcomes.
  • Run point on solving our toughest strategic problems as they arise - sizing markets, evaluating opportunities, pressure-testing business cases, and bringing structured thinking to whatever is most important that quarter.
  • Proactively identify opportunities to improve and grow the business - from new service and membership offerings to operational efficiencies - building the case for pursuing them through customer and market research, competitive analysis, and analytics.
Who you are
  • 6-10 years of experience in strategy, management consulting, or an operating/strategy role at a high-growth startup - ideally with exposure to multi-location, consumer, healthcare, or services businesses.
  • Experience leading complex organizational change - integrations, transformations, or other high-stakes, fast-moving programs - with a track record of owning execution rather than just advising.
  • Highly analytical, with advanced Excel skills and the ability to build models, dig into data, and turn it into clear, defensible recommendations - comfortable with P&L concepts, building business cases, and setting and tracking KPIs.
  • Highly organized, with the ability to coordinate across multiple initiatives at once without dropping balls.
  • Fluent with AI tools and a track record of using them to work faster and sharper - accelerating research and analysis, drafting and pressure-testing materials, and building lightweight workflows that scale your own output.
  • Outstanding communication and executive presence, with strong slide-making skills and the ability to build polished presentations and narratives that land with a CEO and board.
  • Self-starter who operates independently with limited structure while staying tightly coordinated with leadership - with a bias for action and a strong work ethic.
  • High EQ and a genuine curiosity about people and how teams work - able to read culture and dynamics, build trust quickly from frontline clinic staff to the executive team, and bring people along through change.
  • Bachelor's degree or equivalent experience.
What you'll get
  • Competitive salary
  • Equity ownership
  • Health, dental + vision insurance
  • 401K benefits with company match
  • Upward mobility and growth opportunities
  • Generous paid-time off, parental leave, and company wide holidays
  • Commuter benefits, Subsidized Health & Wellness benefits, and more!
  • Discounted veterinary care for your loved ones
  • An opportunity to make a real impact on the people around you
  • A collaborative group of people who live our core values and have your back

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About Small Door Veterinary

Small Door Veterinary is a veterinary services company that provides personalized care for pets. The company offers a range of services including wellness exams, vaccinations, dental care, and surgery. Small Door Veterinary uses technology to streamline the veterinary experience, including an app that allows pet owners to schedule appointments, access medical records, and communicate with veterinarians. The company was founded in 2019 and is headquartered in New York, New York.
Learn more about Small Door Veterinary
Size
20 employees
Industry
Healthcare
* Ladders Estimates

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