About the RoleNewtonX's Client Delivery organization is the engine of our business - delivering research projects, survey completes, and B2B market research for the world's leading companies. The organization spans Customer Success, Community Growth, Operations and Programming.
We are looking for a Director of Strategy and Growth, reporting to the Chief Client Officer (CCO), who blends strategic thinking, growth experience, operational rigor, and hands-on execution. This is a highly strategic role with two mandates: you will own and hyperscale the growth of our expert community - one of the most important growth levers in the business - and lead large-scale strategic impact initiatives across the delivery business. You will set direction, own outcomes, and drive big cross-functional initiatives with Product and beyond.
Key responsibilities include:
- Leading large-scale strategic impact initiatives: Own and drive the highest-priority initiatives across the delivery business - spanning Customer Success, Delivery, and Enablement - shaping the strategy with the CCO and driving it to measurable outcomes hands-on
- Hyperscaling community growth: Own the growth of our expert community end to end, partnering with the CCO and the Community Growth team, including:
- Building and executing a community management playbook to drive up engagement
- Identifying, testing and scaling new growth initiatives to grow the active community 3-5x over the next two years - including partnerships, paid and organic acquisition channels, referral loops, and beyond
- Establishing tracking, measurement, and reporting to drive effective decision making and demonstrate measurable impact
- Driving AI enablement: Work closely with our AI Enablement Director to roll out AI automations across our workflows and drive their adoption and measurable impact
- Driving cross-functional initiatives and enablement: Partner closely with Product - as well as Strategic Insights and the Commercial teams - to shape priorities, land large joint initiatives, and drive adoption and enablement across the organization
- Leveraging AI as a core skill: Independently drive initiatives using leading AI tools from analysis and prototyping to workflow automation
Who You Are- 6+ years of experience, including top-tier management consulting and/or high-impact growth or strategy work in a high-growth tech business
- Growth operator who has hyperscaled a community, marketplace supply base, or user base - with direct ownership of acquisition, engagement and retention metrics
- Strategic operator who balances strategy, operations, and direct hands-on impact - comfortable setting direction and doing the work
- Exceptional operator who has led multiple concurrent, cross-functional initiatives and driven them to measurable outcomes
- AI-fluent - uses AI tools (e.g., Claude) daily to work faster and smarter, and excited to help scale AI-driven workflows across a department
- Data-driven decision maker who builds reporting and measures impact rigorously
- Strong communicator to stakeholders across seniorities (associates through C-suite) and functions (e.g., Sales, Product, Marketing)
- Collaborative problem solver who fosters a positive and supportive environment
- Bachelor's degree in a relevant field (e.g., business, engineering, social sciences); MBA preferred but not required
What We Offer- Competitive compensation - Base salary, annual performance bonus, and employee equity plan. (Salary may vary based on skills, experience, performance, and location.)
- Hybrid (NYC) or remote
- Career growth & leadership opportunities
- Excellent benefits - Medical, dental, and vision insurance
- 401k match with immediate vesting
- Holidays, parental leave, and unlimited PTO
- A diverse, collaborative, and innovative culture where we invest in and celebrate each other's success
- Variety of virtual and in-person activities + yearly offsite company retreat
