Salary : $70,075.20 - $124,883.20 Annually
Location : Des Moines - 50315 - Polk County, IA
Job Type: Full-time
Job Number: 27-00422
Agency: 269 Iowa Economic Development Authority
Opening Date: 08/11/2026
Closing Date: 8/21/2026 11:59 PM Central
LinkedIn Tag: #LI-DNP
Point of Contact:
To Apply: Submit an application, resume, and cover letter at jobs.iowa.gov by the position closing date.

Job Description
The Iowa Economic Development Authority (IEDA) and Iowa Finance Authority (IFA) are seeking a transformative Director of Strategic Operations and Governance (Public Service Manager 1) to lead our newly established Operations Team and help shape the future of how our organization delivers services, manages business systems, and drives modernization initiatives.

This is a unique opportunity to build and lead a high-impact team responsible for advancing organizational effectiveness, operational governance, business systems strategy, and organization-wide transformation efforts.
Key Responsibilities

Reporting to our Chief Operating Officer, the Director of Strategic Operations and Governance will oversee a team consisting of a Business Systems Product Manager and Business Systems Administrator while serving as a trusted advisor and strategic partner across the organization. The position's primary purpose is to provide strategic leadership for systems modernization, operational governance, business systems strategy, and organizational transformation initiatives.

Key duties include:

• Lead, mentor, coach, and develop the Operations Team while fostering a culture of collaboration, innovation, and continuous improvement.
• Develop and execute operational modernization strategies that align with agency priorities and statewide initiatives.
• Lead organizational transformation efforts that improve service delivery, operational effectiveness, and business outcomes.
• Establish governance frameworks, operational standards, and accountability structures that support cross-functional decision-making.
• Oversee the agency's portfolio of business system initiatives, modernization projects, and strategic investments.
• Serve as a key liaison with agency leadership, state partners, vendors, and external consultants.
• Translate complex technical concepts into clear, actionable information for executives, staff, and stakeholders with varying levels of technical expertise.
• Champion organizational change management efforts and guide stakeholders through evolving systems, processes, and ways of working.
• Build strong partnerships across departments to identify opportunities, solve challenges, and support organizational success.

Successful candidates will demonstrate:

• Exceptional leadership, coaching, and team development skills
• The ability to communicate effectively with both technical and non-technical audiences
• Experience leading strategic organizational change and transformation initiatives
• Strong problem-solving and decision-making capabilities
• A passion for our Core Values:

Accountability in Action - We take pride in our work and results.

Innovate Together - We thrive on solving challenges through dynamic collaboration with our teams and partners.
Mission Driven - We place Iowans at the heart of everything we do.
Apply today and help lead the next chapter of operational excellence at IEDA and IFA. Submit an application, resume, and cover letter at jobs.iowa.gov by the position closing date.
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As an employee of the Iowa Economic Development Authority, you are a State of Iowa employee, and you are eligible to enjoy a comprehensive benefits package that includes:

• Paid Time Off: Enjoy vacation with accruals that rollover on a yearly basis, sick leave with no limits on accrual and 9 paid holidays per year.
• Great Benefits: Excellent Health, Dental, and Vision Insurance options.
• Retirement Plan: IPERS Retirement package and an option for a deferred compensation plan.
• Flexibility: Flexible Spending Accounts (medical and dependent care).
• Life Insurance: Free Life Insurance.
• Support: Employee Assistance Programs and Employee Discount Programs.

To learn more about benefits available to State of Iowa employees visit the
The Director of Strategic Operations and Governance is a non-merit, non-contract position that is classified by the State of Iowa as a Public Service Manager 1 and is exempt per FLSA regulations.
Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:
1) Graduation from an accredited four-year college or university and experience equal to four years of full-time work in program administration, development, management, or operations.

2) Eight years of full-time work experience in program administration, development, management, or operations.

3) All of the following (a and b):

a. Four years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is also equivalent to one year of full-time experience or education.
4) All of the following (a, b, and c):

a. Two years of full-time work experience work in program administration, development, management, or operations; and
b. A combination of a total of four years of education and full-time experience (as described in part a), where thirty semester hours of accredited college or university course work equals one year of full-time experience; and
c. A combination of a total of two years of graduate-level education and full-time experience (as described in part a), where twenty-four semester hours of accredited graduate college or university course work in a public-service-related area (e.g., public or business administration, social work, law, education, engineering) equals one year of full-time experience. Graduation from the Iowa Certified Public Manager Program is
also equivalent to one year of full-time experience or education.
5) Current, continuous experience in the state executive branch that includes one year of full-time work as a Public Service Supervisor or comparable specific management-level position.

For additional information, please click on this
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We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

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01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely. Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question. Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

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PLEASE READ CAREFULLY
Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

• No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq
• Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

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This position will be located at our Des Moines office location with the opportunity of occasional remote work. Are you able to fulfill this requirement with or without a reasonable accommodation?

• Yes
• No

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