The OpportunityWe are seeking a Director of Strategic Growth - FQHC & Physician Relations to spearhead our expansion strategy-focused on building strong, sustainable partnerships with Federally Qualified Health Centers (FQHCs), referring physicians, and urgent care providers. This role will serve as a key growth engine for Genesis, beginning in Illinois and expanding into other markets over time.
This is a boots-on-the-ground role in its early stages, requiring regular in-person meetings with key stakeholders and clinic leaders across Chicago and nearby regions. The successful candidate will thrive on face-to-face relationship building and be comfortable traveling frequently across the Chicagoland area.
As the strategy matures and growth goals are met, this individual will be responsible for hiring and managing a physician liaison team to support and scale the partnership model further.
Key ResponsibilitiesFQHC Partnership Strategy & Execution- Design and implement Genesis' FQHC partnership strategy across Chicago and broader Illinois
- Develop trusted relationships with leadership at FQHCs to identify integration opportunities
- Structure and execute agreements to embed Genesis orthopedic staff within partner sites
- Ensure operational alignment and successful clinical integration post-launch
- Analyze market trends, policy changes, and competitor activity affecting FQHC partnerships
Physician Liaison & Referring Provider Growth- Identify and develop referral relationships with community physicians, urgent cares, and other potential partners
- Conduct in-person outreach to provider offices, establishing and growing strong referral pipelines
- Articulate the Genesis value proposition in a clear and compelling way to physician stakeholders
- Collect feedback from providers and help refine our service model based on their input
- Oversee the planning and eventual hiring of a dedicated physician liaison, providing leadership and coaching once onboarded
Data & Technology Use- Maintain accurate records of outreach activity, meetings, and results in Salesforce CRM or equivalent platform
- Use digital tools to analyze outreach effectiveness and optimize strategy
- Track referral trends and conversion metrics to measure performance and report outcomes
- Comfortable with typical tech used in physician outreach roles (CRM, calendar scheduling, email marketing tools, etc.)
RequirementsQualifications- Bachelor's degree required
- 5+ years of experience in healthcare business development, FQHC engagement, or provider relations
- Deep understanding of the FQHC ecosystem and value-based care delivery
- Excellent relationship-building, communication, and negotiation skills
- Strong organizational and analytical capabilities, including comfort using CRM tools and performance dashboards
- Highly self-motivated, with an entrepreneurial mindset and results-driven approach
- Must be based in the Chicago area and willing to travel Chicagoland for in-person meetings multiple days to all days per week.
Preferred Qualifications- Experience working with or within FQHCs
- Knowledge of orthopedic or specialty care services
- Familiarity with the Illinois healthcare market
- Understanding of Medicaid and managed care frameworks
BenefitsIf you're passionate about expanding access to orthopedic care and want to build a mission-driven growth strategy from the ground up, we'd love to hear from you.
