Director of Strategic Accounts

Counsel

$130K — $180K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Experience in sales or advisory roles with health systems and health plans from an external perspective (vendor, consultant, or investor)
  • 2+ years in analytical roles such as strategy consulting or investment banking/private equity
  • 2+ years in business development, partnerships, or account management
  • 7+ years of total professional experience
  • Background in healthcare, digital health, health tech, or related consumer technology industries
  • Expertise in pre-sales and post-sales processes in large healthcare organizations
  • Ability to navigate complex stakeholder ecosystems

Responsibilities

  • Identify and close new business opportunities with enterprise healthcare clients
  • Manage complex, multi-stakeholder sales cycles with various organizational teams
  • Build strong relationships with decision makers across health systems and health plans
  • Synthesize reporting and insights to support business strategy and account performance
  • Support onboarding and ongoing relationship management for clients
  • Ensure client satisfaction while expanding Counsel's relationships at multiple levels

Benefits

  • Opportunity to impact AI-driven healthcare solutions
  • Significant professional growth and ownership potential
  • Comprehensive healthcare, vision and dental coverage
  • 401K retirement plan
  • Unlimited PTO and parental leave policies
Full Job Description
About the Role

Counsel Health is seeking a Director of Strategic Accounts to drive new business development and growth across our most critical enterprise relationships, including health systems, health plans, and strategic partners. This role is ideal for a senior, consultative sales operator with experience navigating complex multi-stakeholder healthcare buying processes in an early-stage environment.

You will own deals end-to-end, partnering closely with the SVP, Commercial to support early customer relationships and high-priority B2B sales opportunities. This role spans the full pre- and post-sales lifecycle and is expected to develop deep fluency across deal execution, account performance, and expansion strategy.

You'll also own account-level reporting and analytics, translating customer performance, market signals, and operational data into clear recommendations on commercial strategy and long-term growth.

What you'll do
  • Identify, develop, and close new business opportunities with enterprise healthcare buyers, and contribute to go-to-market strategy, pricing discussions, and sales enablement materials.
  • Manage complex, multi-stakeholder sales cycles involving clinical, technical, legal, and executive teams.
  • Build strong relationships with decision makers across health systems, health plans, and digital health partners, serving as the primary point of contact pre and post sale.
  • Prepare and synthesize reporting and insights for the SVP, Commercial, supporting pipeline, deal progress, and performance across new and existing accounts.
  • Support onboarding, expansion opportunities, and ongoing relationship management, including gathering customer and market needs to help inform product roadmap and features.
  • Ensure client satisfaction and alignment while expanding Counsel's relationship to multiple stakeholders.
What you'll bring
  • Experience selling into or advising health systems and health plans from an external vantage point, whether as a vendor, consultant, or investor. This role is not suited to candidates whose healthcare background comes from operating inside a health system.
  • 2+ years in an analytical professional services role such as strategy consulting or investment banking/private equity.
  • 2+ years in a business development, partnerships, or account management role.
  • 7+ years of total professional experience.
  • Experience in healthcare, digital health, health tech, or related consumer technology industries.
  • Expertise in both the pre-sales and post-sales process, executing contracts and expanding Counsel's footprint in large, complex healthcare and consumer health organizations.
  • Ability to navigate complex multi-stakeholder ecosystems and build consensus across clinical, technical, legal, and executive stakeholders.
  • Motivation to build and navigate ambiguity. You're energized working in a fast-paced, early-stage company with evolving processes.


Location for this role:

NYC - hybrid, Boston - hybrid, East Coast - remote

What we offer
  • Impact: Be at the forefront and contribute to groundbreaking, AI-driven healthcare experiences, directly interface with execs at the world's leading tech & healthcare orgs
  • Growth: Significant opportunities for broad ownership and professional development within our rapidly scaling startup
  • Compensation: Competitive salary + equity
  • Benefits: Comprehensive healthcare, vision + dental, 401K, Unlimited PTO, Parental Leave


Our Values
  • Patients come first.
    We are clinicians 1st, technologists 2nd. We act with patient trust/safety at the center of every decision.
  • Innovate with optimism.
    We are optimistic as we build the future of care delivery from first principles. Challenge the status quo when needed, no sacred cows.
  • Right answer wins.
    Debate openly and pick the strongest path. We optimize for the company, not functions. We win and lose as a team.
  • Simplicity over complexity.
    We choose clear, elegant solutions and avoid adding complexity that does not serve patients or the team.
  • Do fewer things, well.
    We focus, and hold ourselves to the highest bar and pursue excellence in those areas.


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Recruitment Fraud Notice. Counsel Health only communicates with candidates using official @counselhealth.com email addresses. We will never ask for payment or financial information during the interview process. If you receive suspicious outreach claiming to be from Counsel Health, please contact us at [redacted].

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