DIRECTOR OF SOCIAL SERVICES

Integritus Healthcare

• $80K — $95K *
Lynn, MA 01902In-Person
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • College degree required; Bachelor's in social work preferred.
  • Minimum 2 years of experience in a long-term care facility.
  • Licensed Social Worker (LSW) or Bachelor of Social Work (BSW) in Massachusetts.
  • Strong proficiency in English; ability to read, write, speak, and understand.
  • Demonstrated capacity for independent decision-making and tactful communication.
  • Ability to engage and support residents at their maturity level.
  • No direct threat to workplace health or safety.

Responsibilities

  • Demonstrate respect for diversity in interactions with residents and stakeholders.
  • Assist residents and families in coping with life changes and developing care plans.
  • Collaborate on advanced directive planning with medical staff.
  • Advocate on behalf of residents’ needs and wishes.
  • Attend various facility meetings to represent resident interests and ensure safety.
  • Complete and send documentation per regulations to relevant agencies and physicians.
  • Assist in onboarding new employees regarding resident rights.

Benefits

  • Part of a large post-acute healthcare system across Massachusetts.
  • Opportunity to work in a historic care center established since 1965.
  • Convenient location just off major highways, enhancing accessibility for staff and families.
  • Engagement with a skilled, supportive team dedicated to quality care.
Full Job Description
Pilgrim Rehab and Skilled Nursing is seeking a Director of Social Services.

Social Services Director

Essential Job Functions:

  • Demonstrates an awareness of a respect for, and attention to the diversity of the people with whom they interact (persons served, personnel, families/caregivers, and other stakeholders) that is reflected in attitudes, behavior and services.
  • Assists short term and long-term residents and their families in adjusting to their illness, by dealing with life changes, grief, loss, placement, and depression through counseling and developing resident centered care plans with other members of the Interdisciplinary care team.
  • Assists with advanced directive planning in collaboration with nursing and medical services.
  • Responds to resident and family needs by advocating on behalf of the resident any wishes that are presented.
  • Attends appropriate facility meetings on behalf of the residents such as Care plan meetings, welcome meetings, Medicare meetings, etc.; protects the residents from abuse, neglect and misappropriation of property.
  • Completes documentation per federal and state guidelines and sends required documentation to appropriate agencies and physicians.
  • Assists in ensuring accuracy in census, collaborating with nurse liaison on prospective residents, touring prospective residents/families, and conducting PASAAR screens when appropriate.
  • Meets and welcomes new residents to facility.
  • Educates residents and families regarding financial needs, monitors and assists with insurance verification and transitions of payment options, issues Medicare A & B non-coverage cut letters and collaborates with the business office for issues related to payment.
  • Assists with orientation of new employees as it relates to resident rights.
  • Supervises Social Services team.


Qualifications:

  • Must possess a college degree.
  • Bachelor's in social work preferred.
  • 2 Years' experience in a long-term care facility.
  • LSW, BSW in the state of Massachusetts
  • Must be able to read, write, speak, and understand the English language.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
  • Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents based on whatever maturity level at which they are currently functioning.
  • Must be able to relate information concerning a resident's condition.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.


Join one of the largest post-acute health care systems across Massachusetts, committed to fulfilling the health and residential needs of the population in the communities we serve.

Pilgrim Rehabilitation and Skilled Nursing Care Center's highly skilled teams have been proudly providing top-quality care to the families of Boston's North Shore and the surrounding areas-since 1965-in a convenient location right off Route 128, known as the Yankee Division Highway, with close proximity to Route 1 and Interstate 95.

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