Gainsight

Director of Security

Gainsight$180K — $225K *
US-Anywhere
+ 2 other locationsRemote
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of Security Leadership experience
  • 10+ years in compliance, security engineering, identity management, and security architecture
  • Expert in Technical Security Leadership
  • Experience leading and managing a team of IT security professionals
  • Strong communication skills for both technical and non-technical audiences
  • Excellent presentation, storytelling, and influencing abilities

Responsibilities

  • Develop and implement the organization's IT security strategy and policies
  • Conduct regular risk assessments and vulnerability tests
  • Ensure compliance with regulatory requirements and industry standards
  • Prepare and present IT security posture reports to senior management

Benefits

  • Fully covered medical premiums for employees
  • Flexible PTO policy
  • 401(k) plan
  • Dental and vision coverage
  • Remote work options
  • $10,000 lifetime fertility stipend
  • Access to global co-working spaces
  • Dedicated Recharge Holidays each quarter
Full Job Description
About This Role:

We're looking for a full-time Director of Security to join our Security team reporting to the Chief Security Officer. This role is a remote role based in the USA.

In this role, you'll play a key role in protecting Gainsight's infrastructure and clients' data by developing and managing information security strategies, leading a team of cybersecurity professionals, and owning compliance, security architecture, and identity management. This is a great opportunity for someone who thrives in a strategic leadership role within a SaaS environment and enjoys working cross-functionally with teams like Engineering, IT, and Security. The ideal candidate brings strong skills in security architecture, compliance frameworks, and technical security leadership.

What You'll Do:
  • Develop and implement the organization's IT security strategy, policies, and procedures.
  • Conduct regular risk assessments and vulnerability tests to identify potential security threats and develop strategies to mitigate them.
  • Ensure compliance with relevant regulatory requirements and industry standards, such as GDPR, HIPAA, ISO 27001, SOC2, etc.
  • Prepare and present regular reports to senior management on the organization's IT security posture, including insights, recommendations, and metrics.


What We're Looking For:
  • 7+ years of Security Leadership
  • 10+ years of experience with compliance, security engineering, identity management and security architecture
  • Technical Security Leadership
  • Led and managed a team of IT security professionals, providing guidance, training, and support to ensure the effective execution of security initiatives.
  • Ability to communicate effectively with both technical and non-technical executive audiences.
  • Strong presentation, storytelling, and influencing skills.


Nice-to-have Skills:
  • Experience managing a security team in a SaaS environment
  • Managed IT in addition to security teams
  • Security Certifications (CISSP, CISA, CISM etc.)


Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported.

  • The starting base salary range for this role is $180,000 - $225,000 USD annually. This role is also eligible for commission based on performance and participation in Gainsight's equity program. Actual compensation may vary based on factors such as skills, experience, and location.
  • We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to co-working spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.


About Gainsight

Gainsight is a customer success platform that helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The platform uses data analytics and automation to provide businesses with insights into customer behavior and to help them identify opportunities to improve customer engagement. Gainsight's platform includes a range of tools for customer success, including customer health scores, customer journey mapping, and customer feedback management. The company serves a range of industries, including software, healthcare, financial services, and telecommunications.
Learn more about Gainsight
Size
700 employees
Industry
Founded
2009

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