BoomTown

Director Of Security

BoomTown • $90K — $120K *
Harvey, LA 70058In-Person
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience in casino security, military, or police sectors; 5-7 years preferred.
  • Three years of leadership experience preferred.
  • Excellent organizational and communication skills required.
  • Proficient in Microsoft Excel and Word applications.
  • Ability to compute and interpret basic mathematical concepts.

Responsibilities

  • Directs security and risk management to enhance guest safety and experience.
  • Leads Risk Management team to identify and mitigate potential operational risks.
  • Maximizes service efficiency and safety within the valet department.
  • Ensures compliance with corporate and legal safety standards.
  • Evaluates and enforces operating practices to stay in line with business trends.
  • Promotes superior customer service and addresses issues proactively.
  • Acts as a liaison with regulatory agencies regarding security matters.

Benefits

  • Comprehensive training and development programs.
  • Opportunities for career advancement within the organization.
  • Dynamic and diverse work environment.
  • Employee discounts and perks.
  • Health and wellness initiatives.
Full Job Description
  • Cross-Functional Leadership: Directs and oversees security, risk management, and valet operations to ensure a seamless, safe, and secure guest experience across the property. Develops, implements and manages operational goals and monitors achievements of performance and profit objectives.
  • Risk & Mitigation Strategy: Leads Risk Management team in identifying operational and financial risks, managing general liability claims, and implementing proactive mitigation strategies to protect property assets.
  • Valet & Traffic Management: Maximizes service efficiency, claims control, and safety protocols within the valet department, ensuring rapid response times and high service standards.
  • Regulatory Compliance & Safety: Ensures all operations strictly adhere to corporate safety initiatives, local and federal safety laws, and internal control standards
  • Ensures that scheduling is done in an effective and efficient manner, while maintaining labor costs, meeting staffing objectives and achieving guest satisfaction.
  • Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures customer service standards are followed by all team members and addresses issues as they arise. Responsible for the overall achievement of department customer service goals.
  • Develops, evaluates, enforces, reviews and approves changes or revisions to operating practices, procedures and standards based on business trends and practices.
  • Provides for the safety of team members including keeping areas free of safety hazards, debris and litter and performing
  • Identifies and resolves security related problems.
  • Develops and implement alternative methods for security operation improvement.
  • Examines and analyzes the physical property, processes and procedures and develop, institute, oversee and enforce emergency policies.
  • Serve as liaison with gaming regulators, public law enforcement, fire and other agencies as it relates to security by maintaining a positive and constructive relationship.
  • Conducts, supervises and prepare reports relating to investigations of any losses or violations of law, regulations, policies or procedures.
  • Transfers Table Games fills and credits.
  • Provides escorts as needed.
  • Testifies in court when necessary.
  • Protects and preserves the assets of the company.
  • Compiles information, complete and submit reports to authorized management or Accounting as required.
  • Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to Executive Management / GM.
  • Maintains strict confidentiality in all departmental and company matters.


  • Bachelor's Degree (B.A./B.S.) or equivalent; or five to seven year of casino Security, military, or police experience; or equivalent combination of education and experience. Three years of leadership experience preferred.
  • Must have excellent organizational and communication skills.Must be proficient in Microsoft applications (Excel, Word).Must be proficient in Microsoft applications (Excel, Word).
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
  • Must have the ability to operate a manual and automatic transmission automobile.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner

About BoomTown

BoomTown is a real estate technology company that provides a platform for real estate agents and brokers to manage their businesses and connect with clients. The company's platform includes a range of tools and features, such as lead generation, CRM, and marketing automation. BoomTown has a strong reputation for delivering innovative solutions that help real estate professionals improve their productivity and grow their businesses. The company is committed to providing exceptional customer service and building long-term relationships with its clients.
Learn more about BoomTown
Size
200 employees
Industry
Real Estate & Construction
Founded
2014
* Ladders Estimates

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  • BoomTown
    Director Of Security
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    Harvey, LA 70058 (Jefferson County)
    Today
    Hospitality & Recreation
    In-Person

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