Director of Sales, Marketing & Events

Hyatt

$140K — $160K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years of progressive Hotel Sales and Event Services experience (preferably with Hyatt) including 3+ years in a Director role.
  • Ability to interact effectively with diverse individuals from various backgrounds.
  • Strong professional presentation skills.
  • Leader who builds trust and engagement through genuine relationships.
  • Innovative thinker who challenges existing business processes to drive results.
  • Creative and strategic in developing marketing campaigns and managing social media.
  • Clear and concise written and verbal communication skills.

Responsibilities

  • Oversee the Sales and Event operations of the hotel.
  • Manage Sales, Marketing, and Events Budget/P&L, including revenue forecasting.
  • Develop and implement short-term and long-term sales strategies to achieve revenue goals.
  • Direct the training and management of sales and event teams to maximize hotel revenues.
  • Monitor and improve processes related to group and transient contractual agreements.
  • Lead recruitment and hiring efforts for the sales and events team.
  • Collaborate with the hotel’s leadership on ownership meetings and business plans.

Benefits

  • Supportive culture that fosters care and inclusion.
  • Opportunities for career advancement and industry-leading benefits.
  • Team environment that values empathy and collaboration.
  • Commitment to developing employees both personally and professionally.
  • Chance to redefine hospitality with a focus on care and innovation.
Full Job Description
Summary:
We are looking for a dynamic and experienced Director of Sales, Marketing & Events to lead our property's Sales & Events operations. This leadership position plays a critical role in providing efficient service and meaningful experiences.

The ideal candidate will possess strong technical expertise, proven leadership capabilities, and a commitment to excellence in hospitality. If you're passionate about hotel sales and operations, sustainability initiatives, and team development, we invite you to join our team and contribute to a world-class guest experience.

What You'll Do Here:

The Director of Sales, Marketing & Events has direct oversight of the Sales and Event operations of the hotel. Responsibilities include the Sales, Marketing and Events Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. Additionally, this role leads the development and implementation of both short-term and long-term strategies in all sales, catering and marketing channels to achieve hotel's revenue goals and increase market share performance.

The Director of Sales, Marketing and Events leads sales and eventmanagers, trainees, interns, and administrative staff. They manage recruitment and hiring of sales and event servicesstaff, training, managing and coaching managers in their selling and servicing process in order to meet company goals and maximize hotel revenues. Must be able to train and monitor the group and transient contractual agreement process, quoting rates, sending referrals, setting traces, and the management of retention, reactivation, and acquisition accounts. The Director reports to the General Manager with oversight from the Regional Vice President of Sales and Events.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. As a member of the property's Leadership Committee, the Director is a highly visible role with exposure to Senior and Corporate leadership.

Qualifications:
Qualifications
  • Minimum 10 years or more of progressive Hotel Sales and Event Services experience (typically with Hyatt or in the Hotel industry) with at least 3 years of Director experience
  • Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds
  • Professional presentations skills
  • Must be a caring leader that builds trust and engagement by cultivating genuine relationships.
  • Innovative thinker that will challenge business processes and concepts in order to drive results.
  • Must be creative and strategic in developing marketing/advertising campaigns and be managing various social media platforms
  • Clear, concise written and verbal communication skills
  • Excellent organizational and time management skills
  • Must be proficient with computers as well as Microsoft Word, Excel and the internet
  • Comfortable with sales and revenue systems/programs
  • Flexible to work some nights and weekends, when necessary, based on business and staffing needs
Why You'll Love Working Here:

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it's career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow . If you're ready to deliver exceptional service and exceed expectations, we're ready for you.

Apply Today and start your journey with a brand that is redefining hospitality through care, compassion, and innovation. At Hyatt, you'll not only build your career, you will also build a future.

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